xbox one x. Exchanges enticiper, always nothing

I'm having the same issue. It started happening to me on a brand new Xbox One X. Since it was still in the return window I took it back and exchanged it. The problem persists, so sending it in will fix nothing.

I'm sorry to hear that you purchased an Xbox Series X game instead of an Xbox One game. Unfortunately, Xbox Series X games are not compatible with Xbox One consoles. However, if you purchased the game from a retailer, you may be able to return or exchange it for the correct version. It's always a good idea to double-check the compatibility of a game before making a purchase to ensure it will work on your console.

Wanted to update:

Went to the Microsoft Store and showed them the proof of the warranty expiring a day before it broke. They did me a solid and exchanged it right there for me. Took it home and it feels faster from the start! I always thought the interface was laggy and
clunky, but it seems like I had a bad xbox one x from day one as this one runs smooth.

Thanks!

My original Xbox One X had a faulty fan and made a strange buzzing sound in the back right corner. Following advice from Xbox Support I was told to either exchange the console or send in for repair. I exchanged the console at the retailer and the new one
is almost silent and I think could even be quieter than the Xbox One. My advice would be to speak to Xbox Support and either exchange with retailer or send in for repair.

Hi Alan.

I have the same issue, have done full system resets, had the game exchanged, downloaded through the app but nothing has got the disk to work for me either. Other disks work fine in my console. Must be only with the series x as I’ve put the disk in an Xbox one and works fine.