Xbox One X - Every game crashes on startup.

Discus and support Xbox One X - Every game crashes on startup. in XBoX on Consoles to solve the problem; I've been troubleshooting this for what feels like an eternity and I'm at my wits end. Every single game I try to play crashes either on startup or at... Discussion in 'XBoX on Consoles' started by JesseBrown6, Nov 12, 2019.

  1. JesseBrown6
    JesseBrown6 Guest

    Xbox One X - Every game crashes on startup.


    I've been troubleshooting this for what feels like an eternity and I'm at my wits end.

    Every single game I try to play crashes either on startup or at matchmaking. I've done all the usual troubleshooting (factory reset, uninstalling and reinstalling games, clearing cache, storing games on an external drive), I've cleaned the fans and heatsinks
    and nothing has worked.

    I'm guessing that it must be a hardware issue but I honestly dont know enough about electronics to know what the issue could be.

    My console is just out of warranty and I'm starting to worry that the console may be bricked.

    Thanks in advance for your help.

    :)
     
    JesseBrown6, Nov 12, 2019
    #1
  2. Niko1664 Win User

    Xbox One X - Every game crashes on startup.

    HiJesseBrown6, you seem to have already done everything, there is more to try at this level except through the support. Sorry for you.
  3. Chastity Matrix Win User

    Xbox One X - Every game crashes on startup.

    It does sound like you've done the necessary steps to clean the system to help relieve the strain on console. I would suggest checking to see if your console is current on all of it's updates as that could cause some issues. If you are good in that area,
    you may just have to call Customer Service for a service request.

    As a personal suggestion: Try freeing up your consoles memory to where there's more than 50% left. I did notice when I was using up more than 50% of my consoles memory, games I were playing would froze up or crashed more frequently.
  4. XBF Diego M Win User

    Xbox One X - Every game crashes on startup.

    Hi Jesse,

    I'm sorry to hear that your console is experiencing this issue. I highly recommend going through the following support article, My Xbox One game
    won’t start or freezes during gameplay
    and go through every step on the article. There are about 18 total solutions to try, ultimately leading to the console needing a repair if no solutions work for you.

    Please try every step on the article, including the Offline System Update Diagnostic tool and potentially even a complete factory reset removing everything from the hard drive and then let us know the results!
  5. JesseBrown6 Win User

    Xbox One X - Every game crashes on startup.

    Yes, several times I'm afraid.
  6. JesseBrown6 Win User

    Xbox One X - Every game crashes on startup.

    Storage and updates are both good. Thanks for your suggestions, unfortunately I can't afford the $340 for the service request so I'm going to exhaust r every option!
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Xbox One X - Every game crashes on startup.

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