Xbox One X - E105/HDD Errors - MS Device Service/Repair

Discus and support Xbox One X - E105/HDD Errors - MS Device Service/Repair in XBoX on Consoles to solve the problem; I have been experiencing issues for the past few months with my Xbox One X (e.g. games failing to load, save errors, system menus freezing, E105... Discussion in 'XBoX on Consoles' started by Stratman54, May 17, 2020.

  1. Stratman54
    Stratman54 Guest

    Xbox One X - E105/HDD Errors - MS Device Service/Repair


    I have been experiencing issues for the past few months with my Xbox One X (e.g. games failing to load, save errors, system menus freezing, E105 error). Following some research, I am certain these errors are caused by poor quality capacitors that are overheating
    due to a major design flaw in the Xbox’s heat management system. This causes power fluctuations and thus hard drive corruption.

    I visited the Microsoft device service and replacement webpage to request a repair. Unfortunately, I could not select my issue as it was not listed as an option (very few options were listed at all) and I could therefore only describe my issue as ‘other’.
    The generic price quoted by Microsoft for selecting this option is £236.40 (that’s 70% the cost of a brand new Xbox One X).

    I can fix the issue myself for less than £10 by installing better capacitors (£50 if the hard drive also needs replacing).
    I know what I need to do to fix the Xbox and it wouldn't take longer than an afternoon to do so. I also know Microsoft could fix this quicker and cheaper than me, so I find their £236.40 quote to be laughable; even when factoring in labour costs this
    is outrageously overpriced.

    I would happily fix the problem myself; however, Microsoft uses a warranty sticker as a means to deter you from opening the Xbox. I would have to remove this sticker to make the repairs.
    This would likely prevent me from being able to trade-in the Xbox when Series X
    launches. For this reason, I would much prefer that Microsoft fixes it.

    The Microsoft website directed me here for help with this problem since online chat and phone calls aren’t available for these issues. I know Microsoft must be aware of the problem (since many others have also experienced the
    same issues as me), but they’ve seemingly refused to acknowledge it.

    Paying £236.40 for such a simple fix is absolutely absurd and therefore isn’t an option. As it’s a manufacturing defect, Microsoft really should be fixing this issue for free; however, I’d still be willing to pay up to half of the quoted price. Does anybody
    have any advice on what I should do? Could Microsoft potentially reconsider this utterly unreasonable price quote?

    :)
     
    Stratman54, May 17, 2020
    #1
  2. wolfheart517 Win User

    Xbox One X - E105/HDD Errors - MS Device Service/Repair

  3. Saeleth Win User

    Keep getting startup error e105

    Hi there,

    E105 is a HDD issue unfortunately. Reach out to MS to setup a repair ticket, thats what I did when I had the issue with E105 on my X and they fixed it right up.
  4. Saeleth Win User

    Xbox One X issue after issue

    Hey there,

    Offhand were tou getting the E105 error? Thats indicative of a HDD issue, had to have MS repair mine which seems to have sorted it. Might be worth a shot, submit a tech ticket.
  5. Saeleth Win User

    XBOX ONE X - Call of Duty Black Ops 4 - Continuous Errors

    Hi there,

    E105 is specific to HDD failure. Honestly based on everything youve mentioned I would contact MS and setup a repair order.
  6. JeremyFormo Win User

    New error Code

    Nope. Also had to send in my xbox one x to the repair center get it hard reset because i kept getting E105 and E102 error codes.

    This particular error code started the day i got it back from repair
Thema:

Xbox One X - E105/HDD Errors - MS Device Service/Repair

Loading...
  1. Xbox One X - E105/HDD Errors - MS Device Service/Repair - Similar Threads - E105 HDD Errors

  2. xbox one x Error e101, e106, e105. can anyone help me?

    in XboX Insiders
    xbox one x Error e101, e106, e105. can anyone help me?: while I was trying to open a game my xbox warned me that I couldn't play it because it was corrupt. a few days later it turned off giving error e106, e105 or e101. I followed all the possible...
  3. Xbox One X Code Errors E105 & E102. They appear even after a hard drive reparation!!! Need...

    in XBoX on Consoles
    Xbox One X Code Errors E105 & E102. They appear even after a hard drive reparation!!! Need...: Hello, and... yeah, it's been more than 4 years ago when I bought my Xbox One X, and suddenly in middle 2020 I got an error playing a game, telling me my save files were corrupted, and did what...
  4. error E105 00000000 80070003

    in XBoX on Consoles
    error E105 00000000 80070003: This error keeps appearing , we have tried factory reset but keeps happening Please help 78478a9e-b258-4064-97f8-00b9301e6d3b
  5. Error e105

    in XBoX on Consoles
    Error e105: My hard drive got damaged, I switched to another one, but thanks to being an insider, it won't let me install via usb, or reset the console, it always gives me the error E105 in the main screen,...
  6. Startup error : E105

    in XBoX on Consoles
    Startup error : E105: Hello, Please help me sort System Error : E105 00000000 80070003. My console just has a a black screen wi th options of restarting trouble Reset or update this Xbox. But nothing seem to be...
  7. Error e105 hard drive change, im insider

    in XboX Insiders
    Error e105 hard drive change, im insider: My hard drive got damaged, I switched to another one, but thanks to being an insider, it won't let me install via usb, or reset the console, it always gives me the error E105 in the main screen,...
  8. Xbox one X e105 startup error

    in XBoX on Consoles
    Xbox one X e105 startup error: I've bought an Xbox one X after a few months from it's release, at first everything seemed to be fine, it was just about a year when I started experiencing different issues with it, just...
  9. Xbox one E105 and E102 after corrupt game downloaded from game pass

    in XBoX on Consoles
    Xbox one E105 and E102 after corrupt game downloaded from game pass: Ok so I downloaded Ark survival from gamepass. I would think games available through game pass would be safe but no! I started Ark it crashed and came up with an error message of corrupted data....
  10. Error code E105 related to the HDD?

    in XboX Insiders
    Error code E105 related to the HDD?: Is the error code E105 related to the hard drive? submitted by /u/iWantDeadxd [link] [comments]