Xbox one x disc tray issue

Discus and support Xbox one x disc tray issue in XBoX on Consoles to solve the problem; just got my Scorpio edition all set up went to pop in the new forza 7 game I bought and the disc tray didn’t pull in the disc. Me thinking it was a... Discussion in 'XBoX on Consoles' started by ckubs, Nov 13, 2017.

  1. ckubs
    ckubs Guest

    Xbox one x disc tray issue


    just got my Scorpio edition all set up went to pop in the new forza 7 game I bought and the disc tray didn’t pull in the disc. Me thinking it was a new feature I pushed the disc in where it became lodged. Now the disc motor isn’t working on my brand new
    system and I have a brand new game stuck. Customer service told me to return the system to Best Buy but when asking about the game there was no solution. At this point the game is lodged in the system I literally tried everything to get it out safely. Last
    resort used a pair of pliers to get the game out. I returned my Scorpio edition and hadn’t to settle for a regular edition despite having it preordered for months. No big deal there. Got the new system hom now and it works fine. Now the real issue is that
    forza won’t play. I cannnot return the game from where I bought it. I called support and they say “there’s nothing they can do” I’m to just buy another game. So instead of owning up to their mistake I the consumer have to pay. Just want to say thanks Microsoft
    for not helping me at all.

    :)
     
    ckubs, Nov 13, 2017
    #1
  2. AlexPR
    AlexPR Guest
    My Xbox 360 won't read some discs. Help?

    I am having trouble with my xbox (My xbox is one of the older versions not the slim one) reading discs. It says "open tray" almost everytime I insert a disc. The weird thing is that It's not having any issues when I try to play Halo 3,Halo 4 and NBA 2k12 . But when I try to play some of my others games like NBA 2k13,Battlefield 3 (This one is brand new) ,GTA IV,MW2,Bioshock 2 my xbox won't read the disc or after opening and closisng the tray a lot of times it will read the games but then I get the "Disc is Unreadable." message after a few minutes. Does anyone else have experienced this issue?
     
    AlexPR, Nov 13, 2017
    #2
  3. ClNTRoN
    ClNTRoN Guest
    New Xbox One slim leaked for E3

    Xbox One with no disc tray! "Leaked" every year since 2013!
     
    ClNTRoN, Nov 13, 2017
    #3
  4. I Rezyl Azzir I Win User

    Took too long to start error and games not loading

    the disc trays in the one s as far as I know do have issues now and again, as for the one x I can confirm they are much better as I own one myself, I would highly recommend anyone to buy one if they have the money.
  5. DoublePayBack Win User

    cannot read disc new skylanders game.

    Try this...... put the Skylanders Giants disc into the tray, then turn off the Xbox, then boot the Xbox again with the disc in the tray and see if the error goes away. I was having the same issue, but when I did it in this order it seemed to work. If I
    put the disc in the tray after the Xbox was booted I got the error.
  6. Poofius Win User

    Well....

    You can eject the disc when it is in the tray. Go to my xbox and below the game is the option "Press X to Eject".
  7. onyxishere Win User

    GoW Judgement Disc Unreadeable

    Try installing the game to your hard drive. With the disc in the tray on the home page of the dash, press X for Game Details then choose Install. You'll still need the disc in the tray but the game will be read from the hard drive instead of the disc drive.
  8. IGutlessIWonder Win User

    Open tray?

    If I had to guess, I would say both of your 360's need to be fixed. I have had disc tray problems with 3 separate xbox 360's, each one was a disc tray issue similar to what you describe. Some games took a long time to work, others didn't want to work at
    all, sometimes I would have to open and close my disc tray dozens of times to get a game to work.

    The reason it doesn't work is because something is broken inside of your disc tray, or something that deals with your disc tray functionality.

    Like I said, this is just a guess.
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Xbox one x disc tray issue

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