Xbox One X console freezes

Discus and support Xbox One X console freezes in XBoX Games and Apps to solve the problem; While playing WWII campaign, the console freezes and reset. I have re-rest the console to no avail, but it only happens on this game.... Discussion in 'XBoX Games and Apps' started by JusCallMePA, Dec 22, 2017.

  1. JusCallMePA
    JusCallMePA Guest

    Xbox One X console freezes


    While playing WWII campaign, the console freezes and reset. I have re-rest the console to no avail, but it only happens on this game.

    :)
     
    JusCallMePA, Dec 22, 2017
    #1
  2. THE D1ESEL
    THE D1ESEL Guest
    Xbox One X Scorpio with frozen video screen during 4K disc play

    Just an FYI post.. My Xbox One X Scorpio 4k player did not work out of the box. During 4k disc play the video would freeze while sound continued to play.

    I initially thought it was a setting, but after an hour and 1/2 on the phone with Xbox support, it was the console. Exchanged it today and my new Xbox One X works perfectly..
     
    THE D1ESEL, Dec 22, 2017
    #2
  3. TweakyChiko
    TweakyChiko Guest
    Xbox one x freezes

    Got the same problem, they did sended me a replacement already and that one also freezes so now they are sending me a third one.
     
    TweakyChiko, Dec 22, 2017
    #3
  4. CrazY1985
    CrazY1985 Guest

    Xbox One X console freezes

    Have you tried reinstalling the game?
     
    CrazY1985, Dec 22, 2017
    #4
  5. CrazY1985 Win User

    Xbox One X console freezes

    Have you tried reinstalling the game?
  6. XBF Leo G Win User

    Xbox One X- Freezing when Gaming

    Hello Gaz651,

    Thank you for posting on the Xbox forums. We understand that your games are freezing while you are playing them. Is your Xbox One X enrolled in the

    Xbox Insider Program    ? We recommend
    power cycling     the console by holding down the power button on the console for ten seconds. We have a support article on our website regarding

    games freezing    . Go ahead and try out some of the solutions in the article, and be sure to let us know the results!
  7. NeXuS23-[xboxvenue] Win User

    Metro Exodus Keeps Freezing

    Or if one play on an Xbox One X at 1080p then one for sure expect at least 60FPS and especially if the games say they are Xbox One X Enhanced or Xbox One X optimized I expect an 1080p60 performance mode to be mandatory.

    I also play at 1080p on a Plasma that doesn't have HDR officially and where I can't enable it on the console but has 12bit Deep Color HDMI and I have all the issues (gamma and freezes) so that's definitely not a solution.
  8. SpiralOut46and2 Win User

    Metro Exodus not starting, despite being downloaded

    Are you on an Xbox One X, by chance? There were some known issues in Metro Exodus with crashing and freezing on the Xbox One X, sadly. Hopefully these issues will be getting patched very soon.
  9. Kalmarn Win User

    One X flawed disc drive

    I've just returned mine as had loads of crashing and freezing. Hopefully I'll get a replacement that works.

    Also got a original Xbox One and that works perfectly.

    Its a shame because the X should be the flagship console.
Thema:

Xbox One X console freezes

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