XBOX ONE X Bluray Player and Dolby Atmos Problems

i think you guys must add on xbox scorpio , 4k hdr bluray player, dolby atmos, dts x, sound

Hi RomiDumitru,

*maybe* this "problem" is exactly how the Dolby Atmos App on Xbox One X works.

Dolby Atmos native content? perfect! Dolby Atmos playback.

No Dolby Atmos? the App upmix current audio track to Dolby Atmos (the headphones features works in this way).

I don't know if is intentional.

You may have to change a setting as noted in this forum post:

https://answers.microsoft.com/en-us...problems/0bcc0c14-20c9-42c5-b67a-2beb21e64cd5

Which includes:

Go to settings/Disc & Blu-ray/Blu-ray then I unchecked the box that says Let my reciever decode audio. That one again allowed me to select Atmos as a playback option.

Good luck!

I had the exact same problem with my 4k Mockingjay and other movies. I enrolled in the preview program a few months ago just to get Dolby Atmos compatibility with my movie collection. At first the movie played with the Dolby Atmos track without problems,
but after the last update it stopped working. I quit the program and reset my Xbox One to get the official firmware with final support for Dolby Atmos but it kept showing an error.

A few days ago I was able to download the Dolby application which as Cpt Chaos 2 says outputs everything as Dolby Atmos. The problem is if I "Let my receiver decode audio" like Xbox support suggests for Atmos to work, then the error keeps showing up even
though everything else seems to work fine on Dolby Atmos, but if I uncheck the option to let my receiver decode audio it plays all of my BluRay movies without a problem with the dolby atmos light on, on my HW-K950. When I play the movie it sounds like it is
the actual Atmos track, and in the audio settings "Bitstream out" with Dolby Atmos is on, but the "Let my receiver decode audio" option is off in the BluRay app so I am confused. Is it enough that the XBOX is bitstreaming all the audio out to the Home Theater
even if the BluRay app has the option to decode audio off? Is my sound system really decoding the Atmos tracks even though the option is off on the BluRay player app but supposedly everything is outputted via the audio settings of the Xbox?

This is really confusing. I talked to customer service and they had no idea. They dind't even understand what dolby atmos was and told me that the problem must be on my movie collection even though I told them it used to work perfectly on my PS4 before I
sold it to get 4K and Dolby Atmos support with my Xbox One S.

I would really appreciate if someone could clarify this, because everytime I activate the "let my receiver decode audio option" on the BluRay app, a lot of my movies without an Atmos track show an error and even some with an Atmos track like Mockingjay don't
play either. I want to know if the bitstream out option really works on bluray movies even if the option to decode audio by my receiver is off on the bluray settings.

Note: BTW, I tried something weird, if I start playing Mockingjay with the "Let my receiver decode audio" option on it shows an error, but if I turn it off and it opens without problems, and then turn the decode setting on again, the movie resumes fine with
the "Let my receiver decode audio" option on.

I have the same problem, but my Xbox One X pushes Dolby Atmos to non Dolby Atmos movies. Also my Xbox pushes out HDR to non HDR movies. It's very frustrating that the sound cuts in n out even when I play Shadow of The Tomb Raider that's Dolby Atmos. Even
Avengers Infinity War sound cuts in n out. Since I have a Geek Squad warranty, I took my LG SJ9 to Best Buy. They tested all Dolby Atmos scenarios and never once did they have a problem with the soundbar in Dolby Atmos mode cutting in n out. There's something
wrong with the Dolby Atmos signal the Xbox One X uses that the SJ9 has problems decoding.