Xbox One X and LG 32ud99-W signal cut out

Discus and support Xbox One X and LG 32ud99-W signal cut out in XBoX on Consoles to solve the problem; I am having an issue with the signal from the X cutting out going to my monitor. This is a very expensive monitor (and Xbox for that matter) so I am a... Discussion in 'XBoX on Consoles' started by JodyCloutier, Jan 21, 2018.

  1. JodyCloutier
    JodyCloutier Guest

    Xbox One X and LG 32ud99-W signal cut out


    I am having an issue with the signal from the X cutting out going to my monitor. This is a very expensive monitor (and Xbox for that matter) so I am a bit perturbed this is happening. I have tried different cables over the one included in the box. The Xbox
    cable when playing a game it cuts out and then the sound never comes back on until I reboot the Xbox. This new cable however, it still cuts out but at least the sound doesn't cut off completely. I have noticed this issue in HDR games and Netflix. I have not
    noticed an issue with non-4k enhanced games. Another symptom I have is Amazon prime has a hard time training up to 4K HDR. Sometimes it does, sometimes it does not. I am in the Xbox insider program in the Beta ring. The update as of 1/20/2018 is on and hasn't
    helped and I have been reporting the issue through the Xbox app for months now. The only other 4K HDR capable device I have is a Chromecast Ultra and 4K Netflix hasn't acted up using that with this display.

    Here are two videos demonstrating the issue. Any assistance with this matter would be appreciated.

    Issue in game. The box in the top right is HDR being detected on the signal. It happens at 48 second mark. This game is LA Noir but I have also seen it in PUBG a number of times as well.



    Here is it happening again in Netflix



    Here is an overview of the display I am using.



    Any ideas or suggestions would be appreciated.

    :)
     
    JodyCloutier, Jan 21, 2018
    #1
  2. F1LTHY TURTLE
    F1LTHY TURTLE Guest
    Xbox One X and the LG 32UD99-W

    Has any one got the LG 32UD99-W to truly work in 4K UHD with the xbox one x? With a true aspect ratio of 1:1 not full wide.
     
    F1LTHY TURTLE, Jan 21, 2018
    #2
  3. Internet Expert
    Internet Expert Guest
    Xbox One X and the LG 32UD99-W

    Check your monitor’s OSD settings. There should be an option for aspect ratio, but the

    LG manual     states that if you’re already at 2160p (4K) resolution, there shouldn’t be any stretching in the first place.

    Also verify in the Xbox display settings that you’re at 4K resolution.
     
    Internet Expert, Jan 21, 2018
    #3
  4. met7es Win User

    problem XBOX ONE X flash of black screen !!!

    This video is similar to the same problem in the LG 32UD99-W screen

    https://www.youtube.com/watch?v=8Nnvb3ztZRY
  5. Internet Expert Win User

    Xbox One X and the LG 32UD99-W

    Check your monitor’s OSD settings. There should be an option for aspect ratio, but the

    LG manual     states that if you’re already at 2160p (4K) resolution, there shouldn’t be any stretching in the first place.

    Also verify in the Xbox display settings that you’re at 4K resolution.
  6. Gonzo562 Win User

    Xbox One X Periodic Audio Cut Out - SJ9 & Atmos

    I have the same problem, but my Xbox One X pushes Dolby Atmos to non Dolby Atmos movies. Also my Xbox pushes out HDR to non HDR movies. It's very frustrating that the sound cuts in n out even when I play Shadow of The Tomb Raider that's Dolby Atmos. Even
    Avengers Infinity War sound cuts in n out. Since I have a Geek Squad warranty, I took my LG SJ9 to Best Buy. They tested all Dolby Atmos scenarios and never once did they have a problem with the soundbar in Dolby Atmos mode cutting in n out. There's something
    wrong with the Dolby Atmos signal the Xbox One X uses that the SJ9 has problems decoding.
  7. les lane Win User

    HDR / Dolby Vision no longer working on Xbox Series X

    …LG C2 vs Xbox Series X no signal issues…turn off Auto low-latency mode on the Xbox series x…it’s conflicting with lg c2 Auto low-latency mode…
  8. liuszuping Win User

    Xbox One X will not work with supposedly compatible monitor

    Xbox one X need last firmware

    use Xbox one X bundle hdmi cable

    HDMI Ultra Deep Color need "ON" , if monitor had and monitor setting "Customer"

    Monitor "ON" then Xbox one X "ON", SETUP resolution for 4K...

    I bought a LG 27UD69-W , I must HDMI Ultra Deep Color "ON" for 4K resolution...

    anyway... try it?
Thema:

Xbox One X and LG 32ud99-W signal cut out

Loading...

  1. Xbox One X and LG 32ud99-W signal cut out - Similar Threads - 32ud99 signal cut

  2. LG G4 77" + XBOX Series X "No Signal" when Launching Games

    in XboX Insiders
    LG G4 77" + XBOX Series X "No Signal" when Launching Games: I recently purchased a brand new LG G4 77". It's beautiful and works flawlessly with everything except for XBOX Series X gaming. FYI, I have my XBSX, Nvidia Shield, and Panasonic UB-450 all going...

  3. Xbox Series S to Acer k272hl No signal and yellow light

    in XBoX on Consoles
    Xbox Series S to Acer k272hl No signal and yellow light: I recently tried connecting my Xbox series S to a acer k272hl and every time I connect the cable it says NO SIGNAL, then the light goes yellow. Then it just repeats forever. I tried three...

  4. No signal

    in XBoX on Consoles
    No signal: Hello my Xbox keeps saying no signal. I used to be able to just do the display reset. It would turn on in a lower picture quality and then I could change it in my settings. Now it automatically...

  5. Xbox One hdmi signal dropping

    in XBoX on Consoles
    Xbox One hdmi signal dropping: The HDMI signal between my Xbox One and TV keeps dropping out after a period of working. The signal comes through fine for several minutes and then drops, after it drops, unplugging and plugging...

  6. Connecting to the 5Ghz network completely shuts off the 5Ghz signal for all devices

    in XBoX on Consoles
    Connecting to the 5Ghz network completely shuts off the 5Ghz signal for all devices: on my xbox series s, every time i connect to my wifi 5Ghz signal it completely shuts off the 5Ghz connection to all my other devices, including my xbox, until i restart my router. none of my other...

  7. Xbox One X, issues with no signal after update

    in XBoX on Consoles
    Xbox One X, issues with no signal after update: My console was updated on the 31st of May and that same evening while playing Gears of War 2, the screen began flickering and then the TV said no signal. Restarting the Xbox helped little and a...

  8. Xbox One X no signal/black screen issues after last update

    in XboX Insiders
    Xbox One X no signal/black screen issues after last update: Three days ago, I was playing Gears of War 2 when the screen started flickering, went to no signal. I've booted into safe mode, did a complete factory reset. This would work partially only to...

  9. Xbox S wifi connection makes modem flicker wifi signal to Xbox and other devices.

    in XboX Insiders
    Xbox S wifi connection makes modem flicker wifi signal to Xbox and other devices.: So I was trying to download Skyrim after not playing Xbox for a few months. Xbox was untouched including the power cord. I went to look for it in the marketplace but it said I didn't have a...

  10. Xbox One X and the LG 32UD99-W

    in XBoX on Consoles
    Xbox One X and the LG 32UD99-W: Has any one got the LG 32UD99-W to truly work in 4K UHD with the xbox one x? With a true aspect ratio of 1:1 not full wide. d64e4870-7e74-4da6-b83b-cf842dc09a27