Xbox One wrong time but right time zone

Asha Harrison-Cowley · May 2, 2025 at 1:23 AM

My time zone and date is right but it is showing one hour behind what it actually is. I have turned my Xbox on and off multiple times since this issue started as this was quite a few weeks ago. Please don’t suggest turning on and off because that will not solve it. I also am connected to the internet and have been the whole time so I haven’t manually changed it. How do I get it to be the correct time?

:)

Faline C

Hey Asha, I'm sorry you're experiencing this issue with the timezone on your Xbox One. I can understand how annoying that must be.

Did you set your timezone to automatic or did you manually select a timezone?

First, check for any server issues on Xbox Status here:

https://support.xbox.com/en-US/xbox-live-status

Since power cycling didn't help, you could try a soft reset (without deleting games and data) by following these steps:

https://support.xbox.com/en-US/help/hardware-ne...

I hope that helps. If you have any other questions, you're always welcome here!

Farscape247

as the clocks have changed you will need to adjust this on your xbox if not set to auto update daylight savings.

TuongNguyen Manh

thanks but it didn't work, but then i found out that my pc was running the wrong times zone, after setting back to the right time zone and rebooting it worked.

Rostom L

Hi there!

Sorry to hear about what happened. Let's do our best to sort this out.

Have you already tried to go Offline via the network settings and then manually change your date & time?

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today S

Actually there is an outage with Xbox live services, some gamers started complaining about the same, their Xbox date appears as 2019

So probably this is related to the issue with servers

Try keeping an eye on the live status page:
https://support.xbox.com/xbox-live-status

And when everything is normal again, do this on your console:

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

After that, try to remove and re-add your profile on the console.

In case you need it, here's how to remove and re-add:

https://support.xbox.com/en-US/help/account-pro...

Also disconnect your router from power for 3 minutes or 5 as your console and try again when everything's up and running with your internet

Xbox One wrong time but right time zone