Xbox one worked with soundbar but Xbox series X doesn't.

Hello IckyLime,my name is Marvina, I will be happy to help you.

I am very sorry for what you are going through, there are several things you can try to solve this problem:

Check your soundbar settings.

Make sure it is set to the correct resolution and refresh rate.
Check your TV settings.

Make sure it is set so that the resolution and refresh rate are correct.
Check the cables you connect to your sound bar.

Make sure they are connected correctly and are not damaged.

Update your soundbar firmware.

Updated firmware may fix known issues.

Reset your sound bar. This may reset the soundbar settings to default values.

If you have tried all of these steps and are still having problems, you can try the following:

Contact Microsoft customer service. They can help solve the problem.

Specifically, for your problem, the sound bar may not support the resolution or refresh rate of the Xbox Series X.

You can try changing the sound bar settings to see if this fixes the problem.

You can also try connecting the Xbox Series X directly to the TV and see if that fixes the issue.

Source: https://support.xbox.com/help/hardware-network/display-sound/troubleshoot-sound

I have done all these things. It started about a week ago and hasn't stopped.

Sincerely,
Marvina.

Hi,

unfortunately the series x doesnt have an optical audio out port so that is not an option - and that also doesnt solve the issue which is specific to dolby atmos.

So according to the manual for the panasonic soundbar i need to run two hdmi cables from the xbox - one to the tv for dolby vision/ALLM and then a second one to the soundbar for the sound

Obviously theres only one HDMI out socket on the series x so i assume this is not possible?

You are misunderstanding how it works

You can pre-order games all you want doesn't mean you can download and play series s/x consoles games

Xbox one games are just xbox one games it doesn't matter which xbox one you have all xbox one games work with xbox one

This is why series consoles are labeled series not xbox one series s

I have The same Problem,Xbox one x works without Problems,purchased The crossgen Bundle for my new series x and IT doesn't start !

I have the same problem with My xbox one x and 950 soundbar. I get audio delay once I enable Dolby atmos via the audio settings on my hdmi, but the soundbar works great with all other devices, cable TV, apple TV 4k. I've literally tried everything and
I'm thinking is has something to do with the Dolby atmos application. I've used optical and other sources and they sound good, obviously not Dolby atmos but they work. I don't think it's my TV or soundbar. I've also replaced the xbox one x to a new xbox one
x and same issue. It has to be a bug in the atmos connection from the speakers to the xbox. It's super frustrating. Not sure what else to do until I new update comes out.