Xbox One won't turn on ?

My Xbox One which I Imported from the US, won't turn on, when I press the power button it makes a slight sound then nothing happens, no light neither, the power brick is changing back and forth from orange to white, is it supposed to do that ?

Btw I live in Norway, and I'm using a power adapter on it, same one I usually use for my US blu-ray player, which works perfectly..

:)

 

Xbox One won't turn on?

I returned home from college about a week ago and tried to turn on my Xbox One, and it failed to start. I did some research, and was lead to believe that it was an issue with the power supply - I would turn the Xbox on, the button would light up, and the
console would play the "On" sound. However, instead of a solid white, the light on the power brick would blink orange and white. This would be also accompanied with some intermittent humming/buzzing from the power brick. This would happen for a few seconds
before stopping completely.

I tried "hard resetting" by holding the power button for 10 seconds, and I also replaced the power supply entirely, none of which helped.

The last time it worked for me was shortly after Thanksgiving - I updated the console and actually left to go back to school before it finished - maybe it shut down mid-update? Or the update itself caused this problem?

But yeah, my main question is, having already replaced the power supply, is this definitely a hardware issue or did I miss something? And if it IS bricked, what can I do? I tried registering the console on the Xbox website - that didn't work, and any warranty
is probably expired by now anyways.

Thanks so much

 

xbox one won't turns on

First, unplug the console for 10 seconds and then plug it back in to reset the surge protection in the power supply (internal or external).

If that does not work you may need a repair of your console for a failed power supply.

See here for more info:

Xbox one Original:
https://support.xbox.com/en-US/xbox-one/console/reset-power-supply-solution

Xbox one S or X:
https://support.xbox.com/en-US/xbox-one/console/console-wont-power-on

 

Did you have it working at all? Or are you trying to turn it on for the first time?

 

turning it on for the first time :/

 

Well it could well be the converter but I would suggest ringing Microsoft support or head over to the support forums to get more info. Hope it works out.

 

My bet is the adapter. One of my friends would not boot through his surge protecter.

 

I have no idea what hte number for the support is, and as the Xbox One hasn't been released in Norway yet there aren't any kind of support here in Norway as far as I know. I talked with a Community Ambassador or something on the Xbox support site, he had
no idea at all if something was wrong or how I could fix it. Also could you give me a link for the support forums ?

 

forums.xbox.com/.../default.aspx

 

I agree that it could be the adapter. I know that with adapters sometimes they do not give as much power as as they would through plugging it straight into the socket. Did you try a different one? You mentioned you were from Norway what type of socket do
you have? Is there not a similar one from a European country that you could have imported instead?

 

I haven't tried a different one as I have only one adapter, and the socket is a normal EU socket.

Well I guess I could've bought one from Germany or something, but I was afraid the instructions and stuff would be in german then, so since I already had an adapter that worked perfectly with an US blu-ray player I thought it was going to work perfectly, do
you know if this would work with my US Xbox One:
www.ebay.com/.../400619109905 because if it would work perfectly then I can just buy this and hope that fixes my problem ?

 

you can try the Xbox support twitter... out of all of the supports.. they seem to be the best and most knowledgeable..

 

Difficult to tell because it you waste money on this and it turns out not to be the adapter that is causing the problem it would be a waste of money. Although the adapter should work. Best bet is to scroll down through the ratings and see what other peoples
reviews are of it. If you can get your hands on a different adapter off someone you know and see if that works maybe? I found these Link and

Link maybe they can help you out?

 

Found this link also
support.xbox.com/.../console-wont-power-on

 

It says nothing anywhere about the light changing back and forth from white to orange, just that it's supposed to be either white or orange, so I'm pretty sure there's something wrong with it...

Damn I have no idea what to do here, there are no reviews of the adapter either, and don't know anyone else that has an adapter I could try, I could buy the adapter from the link on ebay since it's pretty cheap anyways and I've already pretty much wasted
650$ considering it won't even turn on :/