Xbox One won't turn on. Power supply issue.

I can't get my Xbox 1 to turn on. The support page tells me to contact support, but the live chat isn't working either. Keeps telling me chat is not initialized.

I'm just looking to get my power supply replaced. Getting frustrated with the run-around.

:)

 

X box one wont turn on

My Xbox one wont turn on, the power supply light is orange. I even got a new power supply and it still won't on. What can I do? please help.

 

Power supply

xbox one won't turn on won't even make a sound. Orange blinking light on power supply. I've tried changing to different outlets and it didn't work. I don't have any thing plugged into my console besides the power supply and HDMI. Nothing is working.

 

Call support. Odds are you're PSU just needs to be reset, not replaced, and you want to make doubly sure that the PSU is the issue and not the console. Replacing the PSU, under warranty, is a standard fulfillment exchange and you have to send in your non-working
product and once they receive it and inspect it they will send a new unit back to you.

But more often than not you can clear it up with a little trouble shooting. Try unplugging your PSU from both the outlet it's plugged into and the Xbox. Then take it and plug it into a wall outlet directly, no power strips or surge protectors, and confirm
the Orange/Amber colored light comes on. Once you have that, then plug it into the system and watch that light on the PSU. One of four things is going to happen:

1) The light will change to White for 5-10 seconds and then go back to Orange/Amber. This is the ideal outcome. The white light for that interval means it's charged the capacitors in the system and it should come on by pressing the power sensor on the
front of the console.

2) The light will flash between White and Orange/Amber several times. This indicates a short in the PSU and it needs to be replaced.

3) The light will do nothing and just stay Orange/Amber. This indicates that the PSU is unable to pass power to the system or even recognize it at all. This usually means that the console isn't accepting power and the console needs to be replaced.

4) The light will go out completely when you plug it in. This means a complete hardware failure in the PSU. It needs to be replaced.

I hope some of this helps. Give the above a shot and see what happens. If it doesn't help or you see something needs to be replaced, just call 800-4-MY-XBOX and talk to a hardware support rep. They will be able to set up a repair or exchange for you.