Xbox One won't stay on anymore, is it really just the power supply?

Discus and support Xbox One won't stay on anymore, is it really just the power supply? in XBoX on Consoles to solve the problem; I'm having trouble with my Xbox One where it won't stay on anymore without both the power box and system shutting off even when plugged in. It was... Discussion in 'XBoX on Consoles' started by TasiaBryant, Jun 14, 2019.

  1. TasiaBryant
    TasiaBryant Guest

    Xbox One won't stay on anymore, is it really just the power supply?


    I'm having trouble with my Xbox One where it won't stay on anymore without both the power box and system shutting off even when plugged in.

    It was yesterday that the problem occurred when I went on YouTube to watch a video on my system when all of a sudden, it shut off on me and would not power back on. Recently, it has down this twice to me but would always turn right back on as if it was restarting
    itself. However, this time, it would not power back on. So I unplugged everything and noticed that the light on the power box was not orange like it would typically be. Mind you, the plug was completely working because my TV is connected too and that comes
    on just find. Long story short, I finally was able to get both the light on the power box to come on again and tried over and over tinkering with it to allow my system to stay on. The longest my system has stayed on for was about three minutes before everything
    went dead again.

    So I followed the reset guide for the power box on a Microsoft page, and it diagnosed the problem as I needed to replace the power supply. Please help me better understand the problem more and my options going forward.

    :)
     
    TasiaBryant, Jun 14, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Xbox One won't stay on anymore, is it really just the power supply?

    I’m not going to say yes definitively, but I had those same problems on my original Xbox One console & bought a new power supply and the thing never shuts off randomly anymore.
  3. {Parity} Win User

    Xbox One won't stay on anymore, is it really just the power supply?

    There is really no way to know but it could most definitely be a power supply. If you have a friend that has the Xbox One you could borrow their power supply to hopefully confirm whether or not that is the issue.
  4. RedCarGamer Win User

    Xbox One won't stay on anymore, is it really just the power supply?

    Thanks for your reply and the idea. Im definitely going to try that
    See if the light in the brick is different?
  5. TasiaBryant Win User

    Xbox One won't stay on anymore, is it really just the power supply?

    Thanks for your reply and the idea. Im definitely going to try that
  6. TasiaBryant Win User

    Xbox One won't stay on anymore, is it really just the power supply?

    Thanks for your reply. May I ask where did you get your new unit from and how much did it cost to replace?
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Xbox One won't stay on anymore, is it really just the power supply?

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