xBox One won’t save games & keeps crashing

Hey Arthur,

Sorry to hear about this issue. I have a few self help links that may be of help! If you haven't already, please check out our article on

troubleshooting the Xbox One unexpectedly turning off.

You may want to also consider performing a full factory reset on this console:

How to reset your console to factory defaults on Xbox One. Aside from the links listed above, you can also send in your console for repair. You can set up your own repair order on our

device support website.

Hope this helps!

Keeps happening to me too. I sent a message to Xbox support in twitter. This is what I said:

It [crashes] happens in transitions:

1: One time It happened when I went to the pip boy screen and hit “y” to level up.

2: it happened when the game went to auto conversion when I first approached bunker hill and the lady asks me if I’m caravan or raider.

3: I was fighting a bunch of raiders near the Castle, I looted one then exited the loot menu to continue fighting the rest of the raiders.

I have to use the quit game function and constantly hard save because quick save won’t work. Quick Edit: Xbox Series S

Hi Jerson,

Thanks for responding to us. Okay, so the game keeps crashing after launch. Does this happen with any other disc games or is it just this one?

I would recommend checking out our “My Xbox One game won’t start or freezes during gameplay” page.

Let us know how it goes

same issue. 7 crashes (to Home Screen) in 3 hours of attempted gameplay.

Quests won’t save unless completed, so I’ve done the first battle like 4 times.

Frustrating…

Tried reinstalling the game. It doesn’t help.

I keep it on power saving, and it usually hard resets daily with the youtube bug that crashes the xbox when you launch it while a game is playing in the background