Xbox One won't read games

Quantum Physik · Apr 8, 2014

When I enter a disk into my Xbox one, it shows up on the "play disc" icon in the bottom right corner as usual. However, when I try to play it, it'll show me the intro screen for a second or two and will revert me back to the home screen. This happens for
all the games I own. I've tried turning the console off and on, but that's about it. Please help!

:)

PaRaSiTe uK · Apr 8, 2014

Xbox one won't read games

had it nearly 3 years it's been fine but lately it won't read discs

Daft Badger · Apr 8, 2014

Xbox one won't read games

You can try the steps here
https://support.xbox.com/en-GB/xbox-one/console/disc-error but it sounds like your disc drive is borked.

Had this myself,the disc drives are not the best quality,especially in the earlier xbox ones.

You could send it of for repair but that would cost over £100 as it's out of warranty & in my experience it will only break again after a few months as the repair centre can't seem to fix things properly.

I would just buy a new console as it wouldn't cost much more than a repair or stick to digital content.

Judge · Apr 8, 2014

Are you in the preview program? I believe this issue might be being patched soon

Daft Badger

You can try the steps here
https://support.xbox.com/en-GB/xbox-one/console/disc-error but it sounds like your disc drive is borked.

Had this myself,the disc drives are not the best quality,especially in the earlier xbox ones.

You could send it of for repair but that would cost over £100 as it's out of warranty & in my experience it will only break again after a few months as the repair centre can't seem to fix things properly.

I would just buy a new console as it wouldn't cost much more than a repair or stick to digital content.

Attackofthemoo

My halo 3 special edition xbox (2007) won't read it, but my newer xbox (2010) will.

the 2007 reads EVERYTHING but this one game.

Edit: removed the rest cause acting like an *** won't fix the problem.

Obsessive Power

Hi,

It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.

XA DRBATTLE

the disc drive may have been dusty, putting in and taking out a disc may have cleared the disc

SwordofWhedon

Try a movie Blu-ray and a movie DVD. Its possible the drive has failed ans younwill have to have it repaired

Xbox One won't read games