Xbox One won't read game discs

Discus and support Xbox One won't read game discs in XBoX Games and Apps to solve the problem; Whenever I put any disc into my xbox I can't get it to read the disc, all it does is tell me to check my disc to make sure its not dirty or damaged. I... Discussion in 'XBoX Games and Apps' started by DavidBickham, Mar 23, 2020.

  1. DavidBickham
    DavidBickham Guest

    Xbox One won't read game discs


    Whenever I put any disc into my xbox I can't get it to read the disc, all it does is tell me to check my disc to make sure its not dirty or damaged. I have already cleaned my disk as best as humanly possible where these no dust or visible smudges and there's
    no visible damage to the disc. I have also tried doing a hard power cycle and even tried resetting my xbox (the one where you keep your games and apps) and it still won't read my discs. Does anyone have any other ideas about how to fix this problem?

    :)
     
    DavidBickham, Mar 23, 2020
    #1
  2. Obsessive Power Win User

    HELP ME PLEASE! XBOX ONE BACKWARDS COMPATIBILITY NOT WORKING AT ALL?!?!?!!?!?!?

    Hi,

    It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

    The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.
  3. Obsessive Power Win User

    Can't install red dead redemption 1

    Hi,

    Do other BC Xbox 360 game discs work on your Xbox One? For the Xbox One to recognise the game and download it from Live it must:

    • Be able to read the disc. Check if the disc is dirty or damaged
    • Have a working Optical drive capable of reading Xbox 360 discs. Try other BC discs or test a DVD movie.

    The Xbox One has two diodes for reading discs in the optical Blu-ray Drive. A red laser is used to read Xbox 360 and DVD movies and a blue laser to read Xbox One games and Blu-ray movies. If the diode for reading DVD's is faulty, BC Xbox 360 discs won't
    work.
  4. XA DRBATTLE Win User

    Xbox One won't read game discs

    the disc drive may have been dusty, putting in and taking out a disc may have cleared the disc
  5. SwordofWhedon Win User

    Xbox One won't read game discs

    Try a movie Blu-ray and a movie DVD. Its possible the drive has failed ans younwill have to have it repaired
  6. DavidBickham Win User

    Xbox One won't read game discs

    I tried playing a DVD and it played with no problem, I then tried the game again and it started running fine, so whatever the problem was playing the DVD somehow fixed it.
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Xbox One won't read game discs

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