Xbox One Won't Play Closed Captions

Discus and support Xbox One Won't Play Closed Captions in XBoX Games and Apps to solve the problem; I bought the complete Avatar: The Last Airbender for Christmas for my daughter Charlotte, who is slightly hard of hearing. My daughter is distraught.... Discussion in 'XBoX Games and Apps' started by SmallHadronSofa, Dec 31, 2017.

  1. SmallHadronSofa
    SmallHadronSofa Guest

    Xbox One Won't Play Closed Captions


    I bought the complete Avatar: The Last Airbender for Christmas for my daughter Charlotte, who is slightly hard of hearing.

    My daughter is distraught. The closed captions don't work on Xbox One.

    The box set says it has closed captions.

    When I try to turn on closed captions from inside the DVD player, I get the red slashed circle for "nothing doing."

    When I go to the settings and turn on closed captioning, nothing happens at all.

    FWIW here's the exact box set we bought:

    https://www.amazon.com/Avatar-Airbender-Complete-Zach-Tyler/dp/B011MUA592/ref=sr_1_1?s=movies-tv&ie=...

    Every support article and forum post that I read says closed captioning is supposed to work. Please help.

    :)
     
    SmallHadronSofa, Dec 31, 2017
    #1
  2. Lucello
    Lucello Guest
    Blu-Ray Player doesn't display Closed Captions.

    Ok -- I'm trying to get Closed Captions to display. To be clear - Closed Captions ARE NOT SUBTITLES!

    I have a DVD that has Closed Captions on it, BUT NOT SUBTITLES, and I cannot get those Closed Captions to display on my XBox One.

    When I insert the DVD into my PC, playing it using Media Player, I can right-click on the screen and select "Turn On Closed Captions (If Available)" then the Closed Captions display like they should. So I know that the Closed Captions are definitely on
    this disc.

    On the XBox One I have gone into Settings and then Closed Captions and I turned on Closed Captions. Yet they won't display in the Blu-Ray Player app. It appears that the BluRay Player App is ignoring the XBox One's Closed-Captioning settings. That app
    *will* allow me to turn-on subtitles (on a disc that has subtitles) but this disc only has Closed Captions and not subtitles. There are quite a few old-school DVDs out there that have Closed Captions, but not Subtitles. It would be nice if the XBox One would
    show these Closed Captions the same way Media Player on my PC does.

    Is there a different app I can download that will actually follow the Closed Caption settings on the XBox One?

    Thanks for any help you can provide.

    L.
     
    Lucello, Dec 31, 2017
    #2
  3. EggsBoxJuan
    EggsBoxJuan Guest
    The game is displayed on half the screen

    Hi, check your tv settings for something named Closed Captions or something similar and turn that off. Also check the closed captions option on the xbox itself.

    .

    support.xbox.com/.../closed-captioning
     
    EggsBoxJuan, Dec 31, 2017
    #3
  4. Bacon Wrapped Win User

    Netflix Xbox one, randomly turns on closed captioning.

    Sorry to bump this old thread but this happens to me all the time.

    Basically using Crackle on Xbox One makes the closed captioning turn on in the Settings.

    Here's how it plays out:

    1. Closed Captions off in Xbox One Settings

    2. I use Crackle

    3. I make no change to internal Crackle apps settings

    4. I jump to Netflix

    5. Closed Captions in Netflix Apps are now on and Closed Captions in Xbox One Settings are On.

    I haven't been able to figure out a solution to this, but I'm wondering if anyone else can duplicate it.

    Thanks
  5. Rjcrane Win User

    Blu-Ray Player doesn't display Closed Captions.

    Hi Lucello,

    The Xbox One does support Closed Captions on supported DVDs, Blu-rays and stream services. Instructions below to enable/disable this option:

    1. Press the Xbox button on your controller to return to the dashboard.

    2. Press the Menu button and select Settings.

    3. Select Closed Captioning in the Console settings column.

    4. To turn closed captions on or off, or to customise how captions appear, select Closed captioning on and use custom styles.
  6. EggsBoxJuan Win User

    The game is displayed on half the screen

    Hi, check your tv settings for something named Closed Captions or something similar and turn that off. Also check the closed captions option on the xbox itself.

    .

    support.xbox.com/.../closed-captioning
  7. XBF Jasmine Z Win User

    Series i bought changes subtext

  8. MikePARKISON JR Win User

    captions are constantly on

    I did a factory rest on the Xbox one and it made it even worse. With the closed caption off in the Xbox settings, the closed caption are now twice as big and yellow. Kind of makes it a pain to watch.
Thema:

Xbox One Won't Play Closed Captions

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