xbox one wont load past green screen

You can try a factory reset

1. power off your console by pressing the xbox key on the front for aprox 10 seconds
2. when powered off, press and hold, the binding/sync button + the eject button + power button
3. wait untill you will hear 2 beeps (aprox 10 to 15 second)
4. release the buttons and a menu will apear on the display from where you can do a factory reset.

You can also find detailed information here on Xbox Support page for this issue.

https://beta.support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Hello Preston,

Thanks for posting on the Xbox forums. We understand that your Xbox One is stuck on a green screen after you turn it on. A console that is stuck on the green screen during start up is usually an indication of an issue with a system update. We have a
support article that provides troubleshooting for an
Xbox One that's stuck on a green screen. Be sure to let us know the results
Preston!

Hi
there Cleon,

Thanks for the reply! I recommend trying a
power cycle
(disconnect and re-connect power) of the console.

If the problem persists, try doing a
soft factory reset of the console,
Reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.

Try this out and let us know the results.

We are working through the reset now. We got it to this point about the same time your reply came in. Thanks for confirming our actions.

*** wont go past the loading screen for me....