Xbox one won't load anything

Hi, before someone jumps in and tells you to create your own thread give this a try.

Power the Xbox off, then press and hold the bind button and disc eject button on the Xbox, keep those two buttons held and press the power button on the Xbox once only. Shortly you should get a troubleshooting screen open up, you can then let go of those
two buttons.

From the troubleshooter select the reset console option and the option to keep games & apps.

Be sure you know your account login details as you will need to add your account back to the Xbox after the reset. Your games and apps will not be removed, game save data will be removed only from the Xbox and will sync back from cloud the next time you
launch a game.

Good Luck

Eggs

Hey there EmilyRebecce!

I moved your post into a new thread so that we could tailor our support specifically to you!

I’m sorry to hear about any issues you may be having.
It is very important to make sure you know the primary email/password to the account before removing it from the console.

1. Turn off console

2. Hold down the bind/synch button and the Power button
at the same time

3. Trouble shoot screen appears on screen- select
reset

4. reset console (Keep games and apps) or full reset.

Hope this helps.

Concerning your issue, I would definitely suggest trying the steps mentioned here: Troubleshooting a blank TV screen or monitor while your Xbox is on | Xbox Support

Section: Your screen is blank after you turn on the console

Before anything try this:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

2. Wait 30 seconds, then plug the power cord back in.

3. Press and hold the BIND (controller sync button located on the left side of the console or bottom right if a one S or one X) and the EJECT button and then just press the Xbox button on the console once.

4. Continue holding the BIND and EJECT buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

7. To reset your console from the Xbox Startup Troubleshooter, use the D-pad and A button on your controller to select Reset this Xbox.

9. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.

I have just tried this a few seconds ago and I have an error that says: "System Error: E102 00000C12 80070002" and I have the following options: Restart this xbox or Troubleshoot

Before anything try this:

1. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

2. Wait 30 seconds, then plug the power cord back in.

3. Press and hold the BIND (controller sync button located on the left side of the console or bottom right if a one S or one X) and the EJECT button and then just press the Xbox button on the console once.

4. Continue holding the BIND and EJECT buttons for 10-15 seconds.

5. Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

6. The console should power up and take you directly to the Xbox Startup Troubleshooter.

7. To reset your console from the Xbox Startup Troubleshooter, use the D-pad and A button on your controller to select Reset this Xbox.

9. When prompted, select Keep games and apps. This option will reset the OS and delete all potentially corrupted data without deleting your games or apps.