Xbox One wont let me launch games

Can someone out there please help me. I bought my new Xbox One with saved up money last Sunday as an early Christmas gift. It worked fine until Christmas morning when the servers went down in the attack by Lizard Squad or whatever. Now for 4 days straight
I have been unable to launch any of my three games. NHL and Madden 15 both won't get past the press start menu before shutting down my Xbox completely. And I don't even want to try Destiny. I just bought Madden and Destiny 2 days ago. I can sign in but not
launch games. I just want to play. Xbox support on twitter has ignored me for 3 days until 20 minutes ago but now they still won't reply to me. Can someone out here help me??!!

:)

 

wont let me launch the game

i have recently brought and installed a game, whenever i go to load up this game it will launch for 10 seconds and then bring me back to the home page meaning that i cannot get onto the game, can anyone help me?

 

wont let me launch the game

Hi. Please press and hold the power button on your console for 10 seconds to do a hard reset. Turn the console on and try again.

If that didn't work please navigate to the game under my games and apps and press the menu button and scroll down to saved data and select to delete all locally saved data. Your saved data will sync from the cloud once you open the game again

 

I'm having a similar issue. I'd really like to know how to fix this

 

Unplug your console and replug it in a few minutes later. did it for me

 

Need help it wont let me instill destiny it always stop at 90%

 

Hey there CaptnCommando12!

Sorry to hear about the game launch issues, I can definitely understand how frustrating that could be. As Patjay222 suggested, It would be a good idea to start with the following steps:

• Press and hold the power button on your Xbox One console for 10 seconds.
  
• Once your console is powered off, unplug the power cord.
  
• Wait 5 minutes and then plug in your console.
• Power on your console and try launching a game.

Give the suggested steps a try and let us know the results. Thanks!

Hey there takeover5855!

It appears that the issue you are experiencing is different. I recommend creating a new thread. This way you can receive support that is specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you
have tried. Thanks in advance!