Xbox one wont install games. Keeps stopping and saying i took out the disc!! Please help!!

I bought diablo 3 today and when i put it in it started installation then stopped. And says please put the disc back in to continue installation but i never took it out. And its doing this with other games i try to install as well. Ive tried everything talked
to xbox support and nothing they told me helped. Is anyone else having this problem with their xbox one???

:)

 

strange 1 help !!

hi

i bought bf3 last week and it freezes all time and i cant play it , also cant install it keeps saying disc unreadable , i took it back and had it replaced but still same thing keeps freezing and cant install it

i can still play my other games though

also i picked up mw3 today and that keeps saying disc unreadable cant play it at all

but i can still play all my other games apart from these 2 !

can anyone help please !

 

Cod ghosts installation problem

so i just got cod ghosts today and when i put it in it wont install it keeps saying: dirty disc please check and the installation will only go up to %17.4 (6.87 Mega Bites) can somebody please help iv'e restarted my Xbox cleaned the disk help P.S i'm
installing it offline no internet.

 

Sounds like your disc drive may have gone bad.

 

i had this problem once with titanfall, i couldnt figure it out but then my xbox suddenly started an update then worked again....

 

Try a full reboot. Hold xbox button on console for ten seconds until it powers down. Wait a few seconds and start it up.