Xbox one won't detect/read any of my game discs

Discus and support Xbox one won't detect/read any of my game discs in XBoX on Consoles to solve the problem; No matter what game disc I try it will not read it, when I select the game it just asks me if I own that game. Everything else on the console works... Discussion in 'XBoX on Consoles' started by iWarMusheen, May 10, 2016.

  1. iWarMusheen
    iWarMusheen Guest

    Xbox one won't detect/read any of my game discs


    No matter what game disc I try it will not read it, when I select the game it just asks me if I own that game. Everything else on the console works including my digital games, wasnt sure what to do and didn't want to pay Microsoft $115 to have my Xbox repaired
    if I could do it myself

    :)
     
    iWarMusheen, May 10, 2016
    #1
  2. Xbox one

    Hi my xbox one won't read discs of any kind
     
    AllEyesOnNick, May 10, 2016
    #2
  3. Clxssified
    Clxssified Guest
    My xbox...

    Hey!

    I'm extremely confused. My xbox refuses to read ANY GAME Discs, yet I tried DVD discs and they work fine...

    So? why won't my xbox read my game discs, I recently bought COD: GHOSTS and it won't even read that and it's brand new!!

    Any help will be greatly appreciated.

    Thanks.

    EDIT : i'm using the white original Xbox 360.
     
    Clxssified, May 10, 2016
    #3
  4. Qwertei
    Qwertei Guest

    Xbox one won't detect/read any of my game discs

    Try
    Here
    for the FAQ's on the disk reader and how to troubleshoot it.
     
    Qwertei, May 10, 2016
    #4
  5. raiannon
    raiannon Guest
    iWar, give these things a try first

    1. Make sure your Xbox power supply is plugged into the wall, and not into another surge protector (your Xbox PSU is a surge protector, and you can do a quick Bing search to learn about all the reasons you shouldn't chain surge protectors)
    2. On your console, go into Settings -> All Settings -> Disc and Blu-ray -> Blu-ray -> Persistent Storage -> Clear (these are temporary files saved each time you put in a disc)
    3. Power drain your console by turning it off, unplugging the power supply from the back, then plugging it back in and turning your console on. If you use Instant On power mode, your console normally 'sleeps' instead of turning off. This makes sure it actually
      turns off and clears the storage files.
    4. Make your Xbox do some work. Eject your disc, and this time when you put it in, instead of letting your Xbox lazily accept it, hold on to it just a smidge, so that the Xbox has to wake up and actually take the disc. This helps make sure everything inside
      aligns to the size of the disc (did you know game discs can actually be different thicknesses? This can affect how well the console reads them!)
    Usually doing these four things clear up disc read errors, as long as it's not a completely broken disc drive. There's a couple more solutions, as well as information on how to set up a repair, at this link, in case the steps above don't help: https://support.xbox.com/en-US/xbox-one/console/disc-error
    I'm pretty sure from your post you already checked it, though.

    Hope it helps. Xbox one won't detect/read any of my game discs :) Let us know.
     
    raiannon, May 10, 2016
    #5
  6. iWarMusheen
    iWarMusheen Guest
    Thanks, I plugged the Xbox into the wall instead of my power strip and I cleared the persistent storage so I'm not sure which one helped but it's working fine now
     
    iWarMusheen, Oct 31, 2018
    #6
  7. Obsessive Power Win User

    Xbox One S is not playing certain DVDs

    I take it Blu-Ray disc movies are working okay? Have you tried many of the ones you own? Games are detected?

    Bear in mind that the Xbox One S, One X and the current Series X actually have two lasers, one for reading DVD discs (including Xbox 360 discs) and one for reading Blu-Ray discs, which also includes Xbox games as they are also on BD-Disc.

    If the DVD laser is giving out, it won't read certain DVD discs, and this is likely the reason for the issues you are experiencing. This is also why Blu-Rays and Xbox One games are not effected. There is nothing wrong with your DVD's, it's the console's optical drive that is faulty.
  8. Daft Badger Win User

    Anyone else gone through 2+ 360's?

    15 premium consoles,2 Elite consoles & my 360s is starting to play up now. Mostly disc drive problems & just had to send my Xbox One in as the disc drive on that won't read any games.
  9. XBF Ezra G Win User

    Meu console não lê o disco , como faço pra resolver esse problema ?[My console does not read the disc, how do I solve this problem?]

    Hello Sanderson,

    Thank you for your post. I understand you are experiencing an issue with your Xbox One not reading any inserted disc. To troubleshoot this, check out this article:

    Troubleshoot Disc detection - Xbox One
    .

    I hope this helps!
  10. Smouchy1 Win User

    My xbox one wont read disks or run downloaded games and i have a warranty what do i do

    My Xbox took 4 or 5 try's to read a disc but now (as soon as I got Forza 6) won't read any disc.
  11. Obsessive Power Win User

    HELP ME PLEASE! XBOX ONE BACKWARDS COMPATIBILITY NOT WORKING AT ALL?!?!?!!?!?!?

    Hi,

    It's not the discs it's your console. If your console can not read DVD movies then it won't read Xbox 360 games either. DVD movie discs use the same type of discs that 360 games use (DVD-9).

    The Xbox One has two lasers to read discs. One for Blu-rays - which Xbox One discs games are made of - and one for reading DVD's and Xbox 360 games.
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Xbox one won't detect/read any of my game discs

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