Xbox One Won't Connect to Wireless Network

carb0nknight · Apr 11, 2014

Alright, so I've had the Xbox One for 3-4 weeks, haven't had any problems until now. I had the console on, sitting idle while I was on my laptop. I went to check the friends app, and the console gave me a message along the lines of "You must be connected
to Xbox Live to use this app". I had just been connected, had skyped my brother probably 30 minutes before. When I went to check the network settings, it showed I had no network setup. Hard-reset the console to see if it would just reconnect on start up. Nope.
So I try to set up the network again, everytime I select the network and enter the password (which I know is correct) it says "Can't connect. Check your network name and password and try again". Hard-reset again. Reset the router. Every other device I have
can connect with no problems, but the Xbox won't. Anyone else experience this? Any ideas?

:)

Lord Crusnik · Apr 11, 2014

Xbox wont connect at all wirelessly.

My xbox one wont connect to any wireless network. I've tried at least 5 different wireless networks and it wont connect. I think my xbox won't connect wirelessly. Anyone else have this problem?

Kairoh · Apr 11, 2014

Can't connect to my router

my xbox one won't connect to my router. Every time I attempt to i get a message saying "Can't connect to your wireless network". As a result I can't even use the "test network connection" feature, because the Xbox won't connect to the router in the first
place.

MessiahBrowny · Apr 12, 2014

Power down the console and unplug see if that helps along with router reset mate

Egorimus · Oct 31, 2018

I actually encountered the same issue today. Power cycling every device at the same time hasn't changed the issue. I double-checked the password I'm using to connect to my wireless network, which is being entered correctly, but it still says to check the
network name and password and try again. I don't know if it matters, but my Gold membership JUST expired and renewed it about an hour ago, so I don't know if this is a related issue or not.

GMAN990

Hi,

No DNS is not the issue here its just that you can't connect to the wireless network at all, until you can connect to the network it won't get an ip address or a DNS address, even if you manually enter an address it won't help because it isn't connected
to the wireless network.

The router issues the Xbox an ip address and DNS settings, but it won't until has connected to the network first which it can't at the moment.

raggedytax5203

Xbox One X not displaying any wireless networks, even though other devices are connected to the WiFi. I even reset the console but kept the games&apps. However, when restarting it still won't show any wireless-networks.

ChickenGoddess

I would like to connect via wireless. The xbox does see the network but won't connect to it. I have a gears of war xbox so it is an internal wireless adapter.

Kathy A.

You're welcome, Ant.

Would you mind checking if connecting hidden networks will also work on other device?

May we know the reason of connecting Xbox 360 to the hidden network?

Meanwhile, though you own a different console, would you mind checking if this can help you with your concern - My Xbox One won't connect to any wireless network?

Kind regards,

XBF Amber M

Hi Raph514x1,

Thanks for reaching out to us in the forums for this issue in connecting your Xbox One S to your wireless internet. If your Xbox One console is able to see your wireless network, but you’re unable to connect to your network or to Xbox Live, I
recommend using the Xbox One Network Connection Error Solution for help in getting connected correctly.

If your Xbox One is unable to recognize your wireless network (or any wireless network) in order to connect, then I would further recommend using our Xbox
One Wireless Network Connection Solution to help resolve this issue.

Give these solutions a try and let us know the results.

I hope that this helps out!

Xbox One Won't Connect to Wireless Network