Xbox One won't connect to Sony TV

it only happens to the Xbox X series + Samsung TV. I have Xbox one and a sony TV as well. I tried Xbox X series + Sony TV and Xbox one + Samsung TV. both work...

It could be the XBOX. It could be SONY way to keep XBOXes being connected to there TV.

Hello a7ime7raveller,

Thanks for taking the time to let us know about your situation. It's good to know that the problem is not the Xbox directly, but more of a compatibility issue. After the release of the PS4 Pro a saw and read a few articles about problems with 4K HDR working
on not only Sony's own TVs, but also with other manufactures 4K HDR TVs, see URLs below. It's my understanding that Sony has had to push out some firmware updates to get things straightened out. However, when it comes to the Xbox One S it seems that the real
threshold for 4K UHD support is
HDR10. But, of course it appears Sony dose not like to use that nomenclature. It's almost like they expected only PS4 to be connected to their TVs.... At this point, unless you can try some other third party 4K HDR device, it looks like you are going to
have to follow up with Sony.

www.forbes.com/sites/johnarcher/2016/11/21/ps4-pro-tv-connection-problems-sony-responds-and-you-probably-wont-like-it/#973b19176f1b

www.forbes.com/sites/johnarcher/2016/11/26/ps4-pro-tv-connection-problems-samsung-and-vizio-respond/#5d03ba3d2c50

community.sony.com/t5/4K-Ultra-HD-TV/Sony-X930D-with-PS4-PRO-HDR-Problem/td-p/605667

www.lifewire.com/sony-update-to-4k-3276243

community.sony.com/t5/4K-Ultra-HD-TV/Does-Sony-plan-on-releasing-an-HDR-10-firmware-update-for-their/td-p/583207

Good luck and good gaming,

SA

I suppose this is supposed to be a surround-sound speaker setup.

There are quick setup guides and a support page for your model, so I'd look here first:
https://esupport.sony.com/US/p/model-home.pl?mdl=DAVDZ175

As far as connecting it to the Xbox, this is how it usually goes:

- If you have an optical cable, you can use that as a direct audio connection between the Xbox One and the Sony DAV receiver. Your Xbox One has an optical port for audio. You will need to set the output to "Optical" on your Sony
receiver whenever you want to output audio from your Xbox.

- If you are just getting the sound from HDMI, you will need to plug the Sony DAV receiver to your TV (via RCA or other supported methods), adjust your TV's options so it's not using its built-in speakers anymore, and finally your
audio should pass through the Xbox, then the TV, then your Sony speakers.

Here is an Xbox support article detailing about setting up your console with a home theater system:

http://support.xbox.com/en-US/xbox-one/live-tv/connect-console-to-home-theater

Hope this helps!

Same issue here with my Sony XBR-65X850B. Xbox One S is connected directly to the TV, no AVR in between. Just to test it out, I bought a stand-alone UHD player Sony UBP-X800 and it works just fine. Please fix.