Xbox One won't connect to Samsung Smart TV

Discus and support Xbox One won't connect to Samsung Smart TV in XBoX on Consoles to solve the problem; We do not have cable or satellite services, frankly, because we do not need them. We bought a new Samsung Smart TV today, but it will not connect to... Discussion in 'XBoX on Consoles' started by Rayne726, Feb 27, 2016.

  1. Rayne726
    Rayne726 Guest

    Xbox One won't connect to Samsung Smart TV


    We do not have cable or satellite services, frankly, because we do not need them. We bought a new Samsung Smart TV today, but it will not connect to our Xbox One. We contacted Samsung Support, about the issue, but they offered little help beyond suggesting
    to replace the new One box that came with the TV, (the box where all of the ports plug in). The only "help" we can find on the forums so far is in relation to issues involving connecting it to the TV for cable/satellite usage. Has anyone else had this issue
    and resolved it?

    (Yes, we tried resetting, various HDMI port changes, etc., but none worked.)

    :)
     
    Rayne726, Feb 27, 2016
    #1
  2. Wolverine
    Wolverine Guest
    XBOX One and Samsung Smart TV

    The wired or wireless connection is handled through your router, not the Samsung Smart TV. Samsung Smart TV has nothing to do with Xbox One. Connect the Xbox One directly to your wireless or wired router, not your Samsung Smart TV.
     
    Wolverine, Feb 27, 2016
    #2
  3. malibert1
    malibert1 Guest
    XBOX One and Samsung Smart TV

    Just got a Samsung Smart TV. Streaming quality on Netflix or HBO Go through the XBox One is terrible. The Smart TV thinks it is connected wirelessly because there is no direct network cable connection to the tv, just an HDMI connection from the XBox One.
    It won't let me select a wired option.

    How are others connecting the XBox One to a Samsung Smart TV to get usable streaming features.

    XBox Support - please do not tell me this is simply a Samsung issue and to contact them, the One was designed to be a central entertainment hub and needs to communicate with televisions to perform this role.

    Thanks
     
    malibert1, Feb 27, 2016
    #3
  4. GrowlingYapper
    GrowlingYapper Guest

    Xbox One won't connect to Samsung Smart TV

    Make sure you are using the proper console hdmi port.
     
    GrowlingYapper, Feb 28, 2016
    #4
  5. Wolverine Win User

    XBOX One and Samsung Smart TV

    The wired or wireless connection is handled through your router, not the Samsung Smart TV. Samsung Smart TV has nothing to do with Xbox One. Connect the Xbox One directly to your wireless or wired router, not your Samsung Smart TV.
  6. RichieB_ Win User

    Hi my xbox one controller is not connecting to my Samsung smart tv I need some help.

    Hi Muhammad Bin Usman,

    Greetings!

    Thank you for publishing in Microsoft Community.

    We understand that you need help connecting your Xbox One controller to your Samsung Smart TV. We truly understand how frustrating this can be, especially if you want to play your game through the smart TV.

    Before we proceed with troubleshooting steps, I'd like to ask a few questions to better understand the problem you're facing.

    - Are connecting your controller via wired or wireless?
    - Are you able to connect this controller before to your Samsung smart TV?
    - Try to test it with different controller if you have.

    Check your Samsung Smart TV's settings.



    1. Make sure your Samsung Smart TV is turned on and connected to the internet.

    2. Press the Home button on your Samsung Smart TV remote.

    3. Navigate to Settings > General > External Device Manager > Device Connection Manager.

    4. Make sure that the "Allow connections from any device" option is turned on.

    5. Press the Xbox button on your controller to turn it on.

    6. Press and hold the sync button on your controller until the Xbox button starts flashing rapidly.

    7. On your Samsung Smart TV, select "Add Bluetooth Device" from the Device Connection Manager menu.

    8. Your Samsung Smart TV should now search for available Bluetooth devices. Once your Xbox One controller appears on the list, select it to connect.



    For more information, you may check this link: Connect a controller to your smart TV | Xbox Support

    Thank you,

    Microsoft Community Moderator
  7. FazzyWazzy 86 Win User

    I'm thinking of buying this TV for the Xbox One launch... thoughts??

    I have a 42" Samsung Smart TV and it should be fine for the Xbox One :)
  8. RainingRoses Win User

    Keyboard and mouse on XCloud SmarTv Samsung

    Hi Kaissa,

    As explained above, keyboard and mouse unfortunately isn’t compatible with Cloud gaming at the moment. There are various controllers that are supported, though.

    Refer to this guide:

    Cloud gaming with the Xbox app on your smart TV | Xbox Support

    which includes a section confirming what controllers are compatible and how to connect a controller to your smart TV

    Also see:

    Cloud gaming with Xbox | Xbox Support

    How to use Gaming Hub on your Samsung Smart TV | Samsung Support

    Hope this helps.
  9. ox BIG WOLF xo Win User

    Is it true that I will be able to stream Wrestlemania 29 on xbl?

Thema:

Xbox One won't connect to Samsung Smart TV

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