XBOX ONE won't boot up fully...

When hooking up my XBOX ONE (adding in HDMI, power supply plugged into the wall), turn it on, it loads the green XBOX ONE splash screen for about 15 seconds, and then it goes to a black screen… and sits there.. and sits there… and sits there. 20 mins later,
still black screen.

Turn on the controller and hit the guide (XBOX ONE button) and nothing responds. Still black screen.

So then I turn off the console from the front of the machine and it powers off. and when I turn it back on… BOOM. I'm brought to the dashboard INSTANTLY.

This only happens when I have to pack away my XBOX ONE and move it to a new location -- also did this when I purchased it.

Why won't this boot up normally? Why do I need to shut it down a second time in order to use any functionality with the XBOX ONE.

P.S. - I'm also in the preview program too.

I've checked out other posts -- people with the same issues, but no resolutions -- more like, this is a faulty console.

:)

 

Xbox One will not fully boot up.

Hi there Balaraw -

Sorry to hear that your Xbox One isn't powering on—that's really weird! Let's have you go through this troubleshooting article outlining

Xbox One console isn't turning on if you haven't already.

Let us know how that goes! We're here to help.

 

Xbox One will not fully boot up.

So my Xbox crashed for like the first time ever playing Skyrim SE, so I pressed the power button to turn the cosole off abd nothing happened so I unplugged the power cable from the xbox (first time having to do that) and now my console will not start up
properly Ive use different po

 

Hey there HykCraft!

I'm sorry to hear about the console issue. So that we can get you to the right place, please be sure to post this issue in the Preview Forums.