Xbox One won't allow me to sign in.

Everytime I try to sign in I get presented with a white screen with text saying "Because you're accessing sensitive info, you need to verify your password for..." and then my email address.

I enter my password and then I get a screen saying "Try again later. There was a problem, and we could not continue. (0x80a4001a)".

I've been "trying again later" all day and nothing has happened, I also can't find anything relating to the error code.

I've restarted the Xbox, my router, did the power cycle, removed my account and then added it again and I still get the same thing happening.

Has anyone else had this problem and found a way around it?

Thanks for your help.

:)

 

won't allow me to sign in!!!!

on this app it wont allow me to sign in it tells me to go to the website and sign in and restart the app I have done this several times but it still says the same. cannot sign in at all but I have other Microsoft games and I have signed in on them. So why
won't this one allow me to sign in??

 

won't allow me to sign in!!!!

Hey there!

Have you tried uninstalling and reinstalling Microsoft Jigsaw? I recommend starting out by following the steps on our Microsoft Casual Games FAQ. Additionally, check
out the
Error Codes & How to Fix Your Game post on the official Jigsaw facebook page.

Give each of those steps a shot and post back!

 

it's a known issue they are working on.

 

Hello, reset your Xbox to factory settings only by deleting your account. Without deleting games and applications. This workaround will remove this issue.

Go to Settings> Account> Delete accounts.

 

hi there, sorry to hear you are having problems when you turned your xbox back on did it come up with the green start up screen?

if it did thats great if not then your power cycle failed. when you have unplugged from the mains make sure you wait until the light on the power block has fully gone off before plugging it back in.