Xbox One Wireless Controller

You probably mean the right thing, but the Xbox One does not use Bluetooth to connect controllers wirelessly, but a Xbox specific wireless communication protocol.

Since the console has this wireless protocol built into the special wireless module already, the Xbox One doesn't support the USB wireless connector.

Try the
suggestions in the Wireless Controller Troubleshooter here to hopefully fix your wireless controller issues.

Is this an Xbox One controller, or an Xbox 360 controller? If it's an Xbox One controller, are you connecting wirelessly to the PC via Bluetooth, or with the Xbox Wireless Adapter?

Xbox one controller with an xbox wireless adapter

Hi and Sulute

sorry to hear.

If this controller was previously connected to the console but is no longer able to connect, you should repeat the connection process using the console’s connect button.

For info on how to connect your wireless controller to an Xbox One, Xbox One S, or Xbox One X, see

Connect a wireless Xbox One controller to your console.

If this does not help try "Troubleshoot your Xbox One wireless controller"

Hope this helps

If you're having any of the following problems with your Xbox wireless controller, please see the Xbox
Wireless Controller Solution. If you’re having trouble with one of your Xbox wireless controllers, this solution can help you troubleshoot a wide variety of controller issues.

by the way i try everything. move xbox all over the house and take it to my m8s house turn network off still not workin

Xbox One Wireless Controller disconnects or can’t connect

support.xbox.com/.../wireless-controller-disconnects

and

Connect a wireless Xbox One controller to your console

support.xbox.com/.../connect-a-wireless-controller

I try everything.. and it doesn't work