Xbox One Wireless Controller won’t connect

Discus and support Xbox One Wireless Controller won’t connect in XBoX on Consoles to solve the problem; Hi lads hoping theres someone who can help me. 2 days ago my xbox said I needed to update my controller so I followed the instructions and plugged in... Discussion in 'XBoX on Consoles' started by DylanO'Sullivan1, Dec 24, 2019.

  1. DylanO'Sullivan1
    DylanO'Sullivan1 Guest

    Xbox One Wireless Controller won’t connect


    Hi lads hoping theres someone who can help me. 2 days ago my xbox said I needed to update my controller so I followed the instructions and plugged in my controller the the USB port all going well next thing it says my controller disconnected and it couldn’t
    continue the update until I plugged back in the USB into the controller which had not been removed. Now my controller doesn’t work much. The sync/pair function on the remote doesn’t work and it flashes as if its not paired endlessly. I tried everything from
    turning the console on and off, resetting it and trying different leads. So I picked up and old remote and it connected no problem first time and I believed the problem was my first remote until i tried to update the second aswell but got the same result.
    So now my controllers will not work and the internet isn’t giving me much advice. Thanks for any help anyone can give its much appreciated

    :)
     
    DylanO'Sullivan1, Dec 24, 2019
    #1
  2. XBF Crystal P Win User

    Controller verbindet sich nicht [Translation-Controller doesn't connect]

    Hi there Tim,

    Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with the controller not staying connected to the Xbox.

    I recommend to try the following article:
    Troubleshoot your Xbox One wireless controller     (My controller won’t connect to my console or PC)

    Try this out and let us know the results.
  3. ColoradoMade27 Win User

    Controller won't sync to my xbox

    Using a USB cable to connect-

    Connect your controller using a micro-USB cable (included with all standard Xbox One wireless controllers and the Xbox One Play & Charge Kit). Standard alkaline batteries won’t be used to power the controller functions while you’re using your controller
    as a wired controller.

    If you’re using an Xbox Elite Wireless Controller Series 2 or Xbox Adaptive Controller, connect your controller using a USB-C cable (included with both controllers).

    Depending on the type of controller you have, plug the micro-USB or USB-C cable into the power port on the back of the controller then plug the other end of the cable into your Xbox One. More details can be found
    here on connecting your wireless controller to Xbox consoles: https://beta.support.xbox.com/help/hardware-network/controller/connect-a-wireless-controller
  4. M3tal Daz3 Win User

    Cannot configure xbox elite series 2 in Accessories app

    • To configure the Xbox Elite Wireless Controller Series 2, get the Windows 10 May 2019 Update (or later) and make sure your PC has the latest fixes.

      See how to get updates      .
    • The Xbox Accessories app won’t detect your controller if you’re using Bluetooth to connect to your PC. Connect your controller using Xbox Wireless, or plug the included USB-C cable into the back of the Xbox Elite Wireless Controller Series 2 and plug the
      other end into your PC. For more info, see
      How to connect an Xbox One Wireless Controller to a Windows PC      .
  5. RainingRoses Win User

    can i use the usb cable to play? can the controller be damaged?

    Hey Vincent,

    Yes, you can use the controller while connected to the console using usb cable. This won’t affect performance and won’t damage the controller. Using the controller wired of course means you don’t need to use batteries.

    You can also update the controller while connected through USB cable.

    Standard xbox one controllers require a micro USB cable. The elite series 2 and xbox adaptive controllers require USB type C cable.

    Instructions on connecting an xbox one controller to console:

    https://support.xbox.com/help/hardware-network/controller/connect-a-wireless-controller

    Any questions, I’m happy to help 😊
  6. Viper7Gamer Win User

    Charging controller

    Connect your controller using a micro-USB cable (included with all standard Xbox One wireless controllers and the Xbox One Play & Charge Kit). Standard alkaline batteries won’t be used to power the controller functions while you’re using your controller
    as a wired controller.

    Plug the other end into the front USB port on your Xbox. You could use one in the back also.
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Xbox One Wireless Controller won’t connect

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