Xbox one wireless controller unable to connect to Windows 10 properly

My controller - Xbox one wireless

When I connect to my PC running Windows 10

1. using a USB cable, I get the error - USB device not recognized. (The last USB device you connected to this computer malfunctioned, and windows does not recognize it.)

2. using Bluetooth, there is a huge lag from button press to action on the PC, and sometimes the button presses are neglected.

I tried updating the drivers from Device Managers via both bluetooth and USB ports(search online for new driver updates), but the pop up said I already had the latest device drivers.

I installed Xbox Accessories from the Windows store. I clicked on the little flask option and was able to see my button presses recognised(some of them). Note - This was connected via bluetooth because the USB ports do not seem to be working for the controller.
(The ports work fine for everything else.)

:)