XBOX ONE wireless controller problem (PC)

If you're having any of the following problems with your Xbox wireless controller, please see the Xbox
Wireless Controller Solution. If you’re having trouble with one of your Xbox wireless controllers, this solution can help you troubleshoot a wide variety of controller issues. We can also help you replace a broken controller if none of these solutions
correct the problem.

• The controller isn't functioning correctly.
• The controller won't connect to your console or PC.
• You can't update the controller.

For help troubleshooting problems with an Xbox Adaptive Controller, see the troubleshooting section of All
about the Xbox Adaptive Controller.
Learn more

Is this an Xbox One controller, or an Xbox 360 controller? If it's an Xbox One controller, are you connecting wirelessly to the PC via Bluetooth, or with the Xbox Wireless Adapter?

Xbox one controller with an xbox wireless adapter

Hi,

Unfortunately unlike the Xbox One controllers, the wireless Xbox 360 controllers remain wireless regardless of whether you connect them to a PC with a Play and Charge. You can't make an Xbox 360 wireless controller a wired controller.

If you want to use your 360 wireless controller on a PC you'll need to buy an Xbox 360 Wireless Gaming Receiver for Windows.

Hey there AngerManagement!

Sorry to hear that you're dealing with this issue trying to work your controller to game on your PC.

If it's happening on different PC's then it would more than likely mean that either the adapter or the controller are the problem. If and when you can, I would see if you have the same problem if you try another controller and try the steps bother here on
Troubleshoot the Xbox Wireless Adapter for Windows, as well as the
Xbox One Wireless Controller Solution to make sure that both devices are functioning correctly.

When you get a chance, give those things a shot and let us know if that helped out with the problem at hand.

Much thanks for reading and good luck!

Hi,

The Series X|S and Xbox One controllers are not compatible with the old Wireless Gaming Receiver used to connect Xbox 360 wireless controllers to a PC device. However, they do support connection to a PC via Bluetooth.

https://support.xbox.com/help/hardware-network/controller/connect-xbox-wireless-controller-to-pc