Xbox One Wireless Controller - Game and audio begin to stutter after some time

lukaspartypaule · Jan 22, 2016

Maybe Microsoft will fix it.

I hope it. Until then I will just put out and put in the controller when its going to stutter.

xX OlD GREGG Xx · Jan 22, 2016

That dosnt always work for me though and if it does its back within 5 minutes and then it wont go away at all

lukaspartypaule · Jan 22, 2016

Have you updated your controller?

xX OlD GREGG Xx · Jan 22, 2016

Yes when I bought it. It wouldnt be as bad were it the standard pad but they feel so cheap I decided to get the Elite as I was on my 3rd one since launch

xX OlD GREGG Xx · Jan 22, 2016

Same here although when I unplug and replug it ,its back within a few minutes then it dosnt go away at all. I have noticed high CPU usage when this happens with no other programs being the issue

cy43rguru · Jan 25, 2016

@b4n4n4phone, My privacy settings blocked chats, I'm assuming. Please try again

b4n4n4phone · Jan 26, 2016

Ok, I tried it again via private message.

b4n4n4phone · Oct 31, 2018

I still have this issue and I would really appreciate if there would be a solution. Because in this state the Xbox One controller is not really usable for me.

b4n4n4phone

Ok, I tried it again via private message.

cy43rguru

@b4n4n4phone, My privacy settings blocked chats, I'm assuming. Please try again

xX OlD GREGG Xx

Dosnt look like it and it looks like they dont care about finding either. £150 Ive spent on XB gear for my PC and its all unusable. Its a driver level problem which they havnt even addressed despite quite a few having the same issues

SpudNut33CT

I am having the exact same problem as the OP -- I would be willing to do some sleuthing. What system info is needed? I can post it after the next few days.

cy43rguru

Although informative it doesn't give me the complete picture. So let's try some diagnosis instead.

* Please use the link I have sent you in a private message to download the trace.zip file, unzip it to a folder of your choice, there are 3 files, 2 .cmd files and 1 .txt file

* First off open an admin command prompt, (Windows+X->Command Prompt(Admin)

* Be warned that we will be gathering a lot of data, so we may want to be judicious in usage

* Once you start noticing the problem, switch to the admin command prompt and run start.cmd to start gathering trace information

* After some time passes, say around 30 seconds of bad audio and no game input, run stop.cmd to stop and flush the trace information to a .etl file

* Please upload the file to the link I have shared in the private message

Xbox One Wireless Controller - Game and audio begin to stutter after some time