Xbox one wireless controller dont work

Stefan_742 · Jun 30, 2025 at 1:23 AM

Hello , i have problem with my xbox one wireless controller , in last few days he randomly disconnecting while playing games , and now i cant turn him on , sometime i can but after few seconds goes again off , its very frustrated i dont know what can i do , i have full charged batteries also and again still dont work , im trying to update firmware and after update also not change , i update windows and still dont work. Im trying to connect controller with usb cable to pc , but i have problem in usb port on controller also dont work but because of that i change to wireless option to have controller , with usb is very frustrated and with wireless is better option but i dont know what happening now , my controller warranty is expired , i tried everything literally , also trying to hold xbox button to turn off and waiting and again turn on but also dont help , what can i do please help?

:)

Tadeu dailson

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

I'm sorry you're experiencing this issue with your Xbox One controller.

Please check the steps below if you haven't already tried these methods.

1. Run the Bluetooth Troubleshooter.

Search for "Bluetooth" in the Windows search bar and select Find and fix problems with Bluetooth devices.

2. Check the Bluetooth driver.

Go to Device Manager, search for it in the Windows search bar, find your Bluetooth adapter, and check for driver updates or reinstall the driver.

3. Test on another device.

Try pairing the controller with another Bluetooth-enabled device (such as a phone) to rule out a hardware issue with the controller itself.

Try using the Xbox Wireless Adapter.

If Bluetooth connectivity continues to be problematic, consider using the official Xbox Wireless Adapter for Windows.

Please note that this is a public forum only. I will respond as soon as possible, and I apologize in advance for any delay in responding. I am just a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Kind regards Tadeu

TusharKakshapati

I'm Having the same issue. My xbox one s controller works fine while wired, but the windows bluetooth doesnt detect it while wireless. ie adding the controller via bluetooth is not working as its just dont being detected.

Obsessive Power

the answer is it is a wireless controller they dont work with the usb charging cable ive tried it on windows 7 and 10 you need a proper wired controller apparently.

That's true for 360 controllers, but not Xbox One. The Xbox One controllers work wired and via wireless on PC. My wiress controllers all work fine via the micro USB cable on my PC.

Windows 7 doesn't come with drivers built in to the OS though, they may need need to be downloaded manually if Windows update isn't picking up the controller.

liorhagey

A wireless adapter of 360 controller will work on the xbox one controller?

And ita not just nurato in all of the game that i try the buttons was be opsitedown and the rt lt dont seems to work altho on the chack pannal evrey thing semms alright and all of the button response to the test

M3tal Daz3

To get your controller serviced:
https://support.xbox.com/en-US/xbox-one/accessories/wireless-controller-broken-wont-work

Xbox one wireless controller dont work