Xbox one wireless controller defective d-pad

1. Examine the headset, the cord, and the connector for visible defects.
2. Make sure that no dirt or debris is on the headset connector. To clean the connector, use a cotton swab dipped in rubbing alcohol.
3. Verify that your Xbox One controller operates correctly, and that you can use the controller to turn on and turn off the console. For help troubleshooting Xbox One controller issues, see Xbox
   One Wireless Controller disconnects or can't connect.
4. Firmly insert the Xbox One Chat Headset connector into the expansion port under the directional pad (D-pad) and the right stick on the controller

Guys let me just be clear the problem is with the D-PAD and not the ABXY buttons.

The d-pad sticks randomly in one direction and I have to go crazy on it to calibrate it lol.

Also the d-pad is very retarded sometimes and moves in a direction different to what I pushed.

Push down on the d-pad shown
www.kevblog.co.uk/my-xbox-360-wireless-controller-dpad-problems

Less than a year old controller, came with slim console bought in october. I'm not happy, too to me!

The OP must be referring to this type of pad
Xbox 360 Official Silver Wireless Controller. These controllers have a new elevated D-Pad for more precision. This D-Pad is very useful for games like Street Fighter and Tekken.

I'm pretty sure only the special edition 360 Slims have the new D-Pad controllers in the box. My recent 250GB Slim came with a normal black wireless pad. My nephews Gears of War 3 edition came with the new controller.

Hi Dope. This thread is a bit old. Please create a new thread, and we will be there to assist.

I have a few friends with this controller and they have all had the same issue(3). There is something going on here and hopefully it can get resolved.