Xbox One Will Not Stay Off

Discus and support Xbox One Will Not Stay Off in XBoX on Consoles to solve the problem; This issue has been progressively becoming worse over the last few weeks. It started as this: I would power down my Xbox One before leaving to work and... Discussion in 'XBoX on Consoles' started by Mk3SupraFly7M, May 31, 2018.

  1. Xbox One Will Not Stay Off


    This issue has been progressively becoming worse over the last few weeks. It started as this: I would power down my Xbox One before leaving to work and when I would return home, it would be on. I live alone, no one has access to my home but me, no pets either.
    This occurred with a soft shutdown and a 10 second hard shut down, didn't matter. Then when I would shut it down before going to bed, it would randomly power up in the middle of the night and/or heinously early hours of the morning, waking me up. I would turn
    it off and it would stay off until the next time I fired it up for a play session, then the problem would start over once powered down. Now the issue is at it's worst. It will not stay off at all. I will soft reset, gently tap the power button, the console
    turns off, remains off for about 3 to 5 seconds, then powers back on. I hard reset, hold power button for 10 seconds, the console powers up 3 to 5 seconds later. I've wiped down the console, especially the power button. I've Googled for weeks and found nothing.
    I have yet to find any recorded issues to the magnitude of my issue. I've tried every manner of shut down and it refuses to stay off. I've tried to shut down from the controller, turning the controller off first, then the console by both soft and hard shutdown.
    I've tried removing the batteries from the controller before and after shutdown. I've played with the power settings within the consoles options menus. I've tried various plugs and power strips to no avail. This happened at my previous residence, and my new
    residence I just recently moved into, as well as two of my friend's houses. It happens both online and offline. Even if the monitor is not plugged in. No third party cables or devices are plugged into the console, only what's needed to power it. No Kinect.
    Does it on both hardwired and wireless connections. No discs in the system, either. No active downloads. I can strip down the console to only the power supply cable plugged in and literally nothing else, and it will always attempt to power on despite no other
    connections, infinitely. The only way for it to stay off is to unplug it entirely. What in the world is wrong with my Xbox One? When it's on, it functions normally. No abnormalities whatsoever, no performance issues, no OS issues, interface is fine, everything
    just works as intended. Except the power down process. The console has never been abused, dropped, non-smoker home, no exposure to any liquids, never stood upright, never lifted or moved while on, I've performed multiple factory resets to no avail. Please
    help. Thank you.

    :)
     
    Mk3SupraFly7M, May 31, 2018
    #1
  2. onyxishere
    onyxishere Guest
    Xbox One will not stay off!

    Sorry to hear it. I have to ask a question here. Do you have a pet?

    I only ask because I have heard of something like this before. The person had a dog and it was turning on the console accidentally by walking by and hitting it with it's tail.
     
    onyxishere, May 31, 2018
    #2
  3. FleddWright
    FleddWright Guest
    Xbox One will not stay off!

    I do have cats but the xbox is in an entertainment center behind a glass door so the cats wouldn't be able to get to it.
     
    FleddWright, May 31, 2018
    #3
  4. FleddWright Win User

    Xbox One will not stay off!

    I do have cats but the xbox is in an entertainment center behind a glass door so the cats wouldn't be able to get to it.
  5. onyxishere Win User

    Xbox One will not stay off!

    Sorry to hear it. I have to ask a question here. Do you have a pet?

    I only ask because I have heard of something like this before. The person had a dog and it was turning on the console accidentally by walking by and hitting it with it's tail.
  6. adamhj780 Win User

    My Xbox one s device control not working

    I tv off then xbox one is on then tv not on stay black screen
  7. SwaggyPoo Win User

    my xbox one controller seems to be on and sync

    and when i turn off my xbox one my controllers stay on...
  8. SmartLace1968 Win User

    Xbox won't stay on, the light comes on then goes off and the xbox stays off

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with your Xbox not turning on.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Please power cycle the console by unplugging the power cord from the Xbox and the wall outlet. Wait for about 30 seconds to a minute, then plug it back in and try turning it on.

    And then plug directly into a wall outlet. Kindly avoid using power strips or surge protectors, as they can sometimes cause issues. Plug the Xbox directly into a wall outlet.

    It is also important that the console is in a well-ventilated area because overheating can cause the Xbox to shut down immediately after powering on.

    Then kindly plug the Xbox into a different wall outlet. Because the issue could be with the outlet itself. Test the Xbox on a different outlet.

    Thank you for your cooperation.
Thema:

Xbox One Will Not Stay Off

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