Xbox One will not read any discs except for Blu Ray movies.

Discus and support Xbox One will not read any discs except for Blu Ray movies. in XBoX on Consoles to solve the problem; My Xbox One will not read discs aside from Blu Ray movies. I have tried playing Xbox One and 360 games, DVD's, and CD's. I have also tried a cleaning... Discussion in 'XBoX on Consoles' started by Quivan, Dec 12, 2019.

  1. Quivan
    Quivan Guest

    Xbox One will not read any discs except for Blu Ray movies.


    My Xbox One will not read discs aside from Blu Ray movies. I have tried playing Xbox One and 360 games, DVD's, and CD's. I have also tried a cleaning disc used to clean lenses, and that didn't work. The console is out of warranty and I don't want to pay
    $300 for a new Xbox.

    My console is the original black 500 GB Xbox One. I've had disc issues in the past but ejecting and inserting the disc a few times got it to work. Now it refuses to even spin most discs.

    Can this be fixed? I would at least like to know what is wrong with it.

    :)
     
    Quivan, Dec 12, 2019
    #1
  2. Obsessive Power Win User

    Xbox One X recognizes no backwards compatible 360-disc / triggers no download

    Hi,

    Sounds like the laser in your console's Blu-ray drive has a hardware issue.

    To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

    Note: It must be a DVD movie disc, not a Blu-ray movie disc.

    There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.
  3. Obsessive Power Win User

    Problem with disc drive reading Xbox One discs

    Hi,

    There is hardware problem with the Blu-ray laser on your Xbox One's Blu-ray drive. There are actually two lasers in the unit, one can read DVD discs - which means Xbox 360 games and DVD movies and another to read Xbox One games and Blu-ray movie discs.

    If the issue is with the laser diode, it's quite common to see one type of disc being able to be read and another not. In most cases I've seen recently it's been the other way around, with Xbox One games and BD discs being recognised but not Xbox 360 games
    and DVD's.

    If you have any movies on Blu-ray, test them out. If the console can't read these, the issue is with the drive.

    Unfortunately there isn't a user fix, you'll need to send the console to be repaired.
  4. Obsessive Power Win User

    360 games on xbox1

    Hi,

    Can you check if your console can read DVD discs please? To do this just insert a DVD movie disc. If it works, the console will load the Blu-ray Player app (make sure this this downloaded from the Xbox Store).

    Note that the disc you try must be a DVD not an Xbox One or a Blu-ray movie disc.

    If your console won't start the DVD movie disc then this indicates a fault with your Xbox One Blu-ray drive. These drives contain two lasers, one for DVD's and one for Blu-ray discs. Xbox One disc games are on Blu-ray, Xbox 360 games are DVD's.
  5. Obsessive Power Win User

    Xbox 360 game Blackops 2 game disc not launching or loading up on my Xbox One X

    Hi,

    It could be that your Xbox One Blu-ray drive has a hardware fault, specifically with the diode it uses to read DVD discs. To test this, try playing a DVD movie in your console. The disc you test must be a DVD movie disc, not a Blu-ray movie disc.

    If the DVD doesn't read, but Xbox One and Blu-ray discs read fine then your console has a hardware fault and can no longer read Xbox 360 and DVD discs. There isn't a user fix for this, they only option is get your console repaired. Sorry.
  6. Obsessive Power Win User

    xbox one disk drive

    Hi,

    it won't be a software problem. The reason is because the Xbox One's Blu-Ray drive actually has two laser diodes, one for reading Blu-Ray Xbox One discs and movies and another to read Xbox 360 and DVD movie discs.

    Essentially the laser that reads BD discs has failed and it's not something you can repair yourself.

    Sorry about that.
Thema:

Xbox One will not read any discs except for Blu Ray movies.

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