Xbox one will not power with updated controller with MS Stereo headset plugged in

Discus and support Xbox one will not power with updated controller with MS Stereo headset plugged in in XBoX on Consoles to solve the problem; Xbox one will not power with updated controller with MS Stereo headset plugged in. Once I disconnect MS Stereo headset and adapter it powers on syncs... Discussion in 'XBoX on Consoles' started by jpw16, Mar 6, 2014.

  1. jpw16
    jpw16 Guest

    Xbox one will not power with updated controller with MS Stereo headset plugged in


    Xbox one will not power with updated controller with MS Stereo headset plugged in. Once I disconnect MS Stereo headset and adapter it powers on syncs just fine. Then I plug in the headset and adapter everything works. But if i power off controller or xbox
    one it won't sync with the headset and adapter plugged in. Ive updated controller. It works fine with old chat headset. It works fine plugged in usb.

    :)
     
    jpw16, Mar 6, 2014
    #1
  2. InwardPayload
    InwardPayload Guest
    Plugging in headset makes controller turn off...

    My controller instantly shuts off when headset (one that came with Xbox one) is plugged in. I've power cycled Xbox, updated controller I can't even update it with the headset plugged in because it shuts off.. Bought another headset it does the same thing..
    Do I need a new controller already!? So frustrating. Help?
     
    InwardPayload, Mar 6, 2014
    #2
  3. XBF Crystal P
    XBF Crystal P Guest
    Headset not working in Xbox controller..

    Hi there!

    Thanks for reaching out! I'm sorry to hear about the current issue you may be having with one of your Xbox One Controller. I recommend to take a look at the following troubleshooting resources:

    • Have you
      updated your controller’s software       to support the Stereo Headset ?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try

      updating the first controller       again. If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center .

    Hope this helps.
     
    XBF Crystal P, Mar 6, 2014
    #3
  4. Tomesso Win User

    Controller not working

    Hi,

    If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

    • Have you updated your controller’s software to support the Stereo Headset Adapter?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the Xbox
      Online Service Center       .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try updating
      the first controller       again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center .

    Cheers
  5. SA1NT 0F LI3S Win User

    Xbox one headsets cut out

    Mad Squirrel JN,

    Are you using a wireless or wired headset?

    Try some of these solutions listed below:

    Stereo Headset isn’t working

    If your Xbox One Stereo Headset isn’t functioning correctly, check the following:

    • Have you updated your controller’s software to support the Stereo Headset Adapter?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced. To order a replacement, go to the Xbox
      Online Service Center       .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the second controller, try updating
      the first controller       again. If that fails, the controller will need to be replaced. To order a replacement, go to the Xbox Online Service Center .
  6. XBF Erick C Win User

    Xbox One S controller doens't recognize Chat Headset's mic

    Hey there!

    Thanks for reaching out! I'm sorry to hear about the current issue you are running into, Let's go ahead and take a look at these troubleshooting
    resources:

    • Have you
      updated your controller’s softwareto
      support the Stereo Headset ?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio
      and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable
      is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not,
      the headset will need to be replaced. To order a replacement, go to the Xbox Online Service
      Center      .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the
      second controller, try updating the
      first controller      again.

    Let us know if this helps!
  7. XBF Brad A Win User

    Mic on my headphones is not working

    Hi Warlord,

    Thanks for coming to the forums. This means that it is not being recognized being plugged into the controller. When you updated your controller, was the headset plugged in at the same time? If not update it again, with the headset plugged in. There is also
    a
    stereo headset adapter     that may help in this situation.
  8. XBF Erick C Win User

    Xbox mic not working

    Hi there!

    Thanks for reaching out! I'm sorry to hear about the current issue you may be having with one of your Xbox One Controller.
    I recommend to take a look at the following troubleshooting resources:

    • Have you
      updated your controller’s softwareto
      support the Stereo Headset ?
    • Make sure your controller has fresh batteries. When the batteries get weak, some controller functions, such as audio
      and rumble, are turned off to conserve the remaining power.
    • Make sure your Headset Adapter is firmly plugged into your controller and that your Stereo Headset’s 3.5-mm cable
      is securely plugged into the Headset Adapter. You will know it’s plugged in properly if you press the mute button and the LED lights up.
    • Try your Xbox One Stereo Headset with another device, such as a laptop, to see if the headset is working. If not,
      the headset will need to be replaced. To order a replacement, go to the Xbox Online Service
      Center      .
    • Try your Stereo Headset and Stereo Headset Adapter on another controller, if you can. If the headset works on the
      second controller, try updating the
      first controller      again. If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center.



    Hope this helps.
Thema:

Xbox one will not power with updated controller with MS Stereo headset plugged in

Loading...

  1. Xbox one will not power with updated controller with MS Stereo headset plugged in - Similar Threads - power updated controller

  2. Xbox series x won’t turn on via the power button

    in XboX Insiders
    Xbox series x won’t turn on via the power button: Took my Xbox apart completely to give it a clean out and checked everything was connect right and everything was plugged into the right spots but now when I go to turn it on my series x will turn...

  3. Backwards Compatibility for ATV Quad Power Racing 2

    in XboX Insiders
    Backwards Compatibility for ATV Quad Power Racing 2: I remember the very first game I purchased as a young soon to be Xbox player. That game was ATV Quad power racing 2. This game was the start to every gaming experience I know today. I would love...

  4. Why is my Original xbox one ruining power bricks with every single xbox update

    in XBoX on Consoles
    Why is my Original xbox one ruining power bricks with every single xbox update: I Have an original xbox one and every single time xbox does an update it causes powerfully issues. Before I went aftermarket I went oem with power supplies I bought 1 new 1 refurbished and 1 used...

  5. Model 1914 controller no longer functions under battery power after update to firmware...

    in XBoX on Consoles
    Model 1914 controller no longer functions under battery power after update to firmware...: After deciding to update firmware (update was successful) on my model 1914 controller using Windows Xbox accessories app, when under battery power, the xbox button blinks rapidly and the...

  6. Powered USB-Hub with HDD's not working anymore on my Series X after last ASA-update

    in XboX Insiders
    Powered USB-Hub with HDD's not working anymore on my Series X after last ASA-update: Hi, i use a powered USB Hub with two HDD's and a Logitech Dongle since i own my Series X. After the last Update, it stopped working, so my 2 HDD`s won't work anymore:( Tested the Hub with my PC...

  7. Issue with auto update in power save

    in XboX Insiders
    Issue with auto update in power save: On a series X running the latest alpha OS. Auto update is enabled for games, apps and the OS. The console auto updates the OS fine but it does not update the games or apps. It won’t realise there...

  8. What will happen if power is cut while my xbox is updating

    in XBoX Games and Apps
    What will happen if power is cut while my xbox is updating: hey there, I am considering to buy an Xbox series x I was wondering that what will happen if there is a power cut while my Xbox series x is going through a software update. In my area there is a...

  9. What to do if power cuts during a manual offline Xbox one update?

    in XBoX on Consoles
    What to do if power cuts during a manual offline Xbox one update?: I found my old Xbox One S Digital in storage, and booted it up, to find it needs an offline update. I downloaded the files to a USB stick, connected it to the console and it started updating, but...

  10. Why won’t my Xbox go of the update screen when I power it on

    in XBoX on Consoles
    Why won’t my Xbox go of the update screen when I power it on: When I power on my Xbox on it goes straight to the update screen it won’t let me do the update it then takes me to the trouble shoot asking me if I want to reset the Xbox I try to do the reset and...