Xbox One will not fully boot up.

Balaraw · Dec 5, 2016

So my Xbox crashed for like the first time ever playing Skyrim SE, so I pressed the power button to turn the cosole off abd nothing happened so I unplugged the power cable from the xbox (first time having to do that) and now my console will not start up
properly Ive use different po

:)

HykCraft · Dec 5, 2016

XBOX ONE won't boot up fully...

When hooking up my XBOX ONE (adding in HDMI, power supply plugged into the wall), turn it on, it loads the green XBOX ONE splash screen for about 15 seconds, and then it goes to a black screen… and sits there.. and sits there… and sits there. 20 mins later,
still black screen.

Turn on the controller and hit the guide (XBOX ONE button) and nothing responds. Still black screen.

So then I turn off the console from the front of the machine and it powers off. and when I turn it back on… BOOM. I'm brought to the dashboard INSTANTLY.

This only happens when I have to pack away my XBOX ONE and move it to a new location -- also did this when I purchased it.

Why won't this boot up normally? Why do I need to shut it down a second time in order to use any functionality with the XBOX ONE.

P.S. - I'm also in the preview program too.

I've checked out other posts -- people with the same issues, but no resolutions -- more like, this is a faulty console.

Mister Quimby · Dec 5, 2016

XBOX ONE won't boot up fully...

Hey there HykCraft!

I'm sorry to hear about the console issue. So that we can get you to the right place, please be sure to post this issue in the Preview Forums.

Miss Ghidorah · Dec 6, 2016

Hi there Balaraw -

Sorry to hear that your Xbox One isn't powering on—that's really weird! Let's have you go through this troubleshooting article outlining

Xbox One console isn't turning on if you haven't already.

Let us know how that goes! We're here to help.

Miss Ghidorah

Hi there Balaraw -

Sorry to hear that your Xbox One isn't powering on—that's really weird! Let's have you go through this troubleshooting article outlining

Xbox One console isn't turning on if you haven't already.

Let us know how that goes! We're here to help.

John Dowding

Oh the absolute joy of ordering the One to do stuff whilst collecting beer from the kitchen. Priceless!

pezzzer

Fits: great, tried it last night, brill and quicker to do than the start button reboot.

marknally: yeah its on quick start up mode so I can shout at it from the kitchen while getting a beer.

I'll try the energy saving mode for a few days bud, see how it go's.

marknally

Mine does this on a regular basis too mate, the reset always works but it's mighty irritating. I'm with Sky too btw. Out of interest do you have the console in "lazy mode" like me where you tell it xbox on or do you power it down in energy saving mode? I
have a feeling it may be this somehow causing it.

pezzzer

I'm with Sky broadband, never had any issues with Titanfall Beta, but cant speak for the released game as I didn't partake.

If I go to settings and check connection it says its connected with all services up and running. As I said before the friends list appears with who's on line and who isn't.

I contacted Support and they were very helpful with a few things to try, but ultimately haven't worked, like disconnecting all leads to discharge the static build up etc. They did tell me to clear my system cache by pressing the 'Y' button while on a selected
storage device, but I've got no access to my storage devices!!

Xbox One will not fully boot up.