Xbox One will not connect to its usual Wifi source

BOUT 14 MIDGETS · Jul 12, 2015

Was connected to Xbox live all morning on my Xbox 1 then it disconnected me and when I try to reconnect by putting in my wifi info it says "can't connect check your network name and password and try again." It's not my wifi that's the problem though
because I can connect to my it with my other devices, help please?

:)

shaolinknick33 · Jul 12, 2015

My 360 is acting like it has no wifi?

A few days ago I noticed my xbox360 was not connecting to the internet. Ran the usual set up. Come to find out it is acting like there is no wifi on the console? Looked at the wifi to try to connect and it tells me to "connect an Xbox 360 Wireless Networking
Adapter to the console."

Has anybody seen this??

SpittyJR · Jul 12, 2015

only device in house not connecting wirelessly

if you move your console closer to the wifi source does it connect?

Andy :) · Jul 13, 2015

Hi, what other diagnostics have you tried ? You say that other devices are connected to your WiFi, if you disconnect them from the WiFi do they re-connect ok ? Have you tried the obvious power down of your xbox. Press and hold the xbox button to get a full
power off not just sleep mode. How close is your xbox to the wireless router ?

Xbox Ambassador / Enforcement United
/ Preview Program Member

If you have found my post to be helpful & if you like my post, then please click 'like' below

Andy :)

Hi, what other diagnostics have you tried ? You say that other devices are connected to your WiFi, if you disconnect them from the WiFi do they re-connect ok ? Have you tried the obvious power down of your xbox. Press and hold the xbox button to get a full
power off not just sleep mode. How close is your xbox to the wireless router ?

Xbox Ambassador / Enforcement United
/ Preview Program Member

If you have found my post to be helpful & if you like my post, then please click 'like' below

TristanMercado

It affects my other xbox one as well. So its not the wifi card. They stay connected to wifi, but not live

howlingwolf23

My xbox one x is hardwired and is already connected... its older xbox one that is wireless and cant connect... I would hardwire it but it's set up on other side of my place... other systems and devices connect to new wifi router no problem... its just
my old xbox cant connect to new wifi router

XBF Ruben D

Hello Annabelle!

Thank you for posting on Xbox Forums! At this time, as our chat support agent has confirmed, you will not be able to connect the Freebox to the Xbox One console. If you are trying to connect the Xbox one to your Freebox as a WiFi source, you will not
be able to do so as the two are not compatible with one another. I would suggest trying to find another source to connect to when trying to connect to a WiFi connection.

If you have any further questions please feel free to reply back letting us know, or reach out to

Freebox and see if they have any further information to add or provide them with feedback regarding becoming compatible with the Xbox One console. Thank you again for posting on Xbox Forums!

SpittyJR

if you move your console closer to the wifi source does it connect?

Xbox One will not connect to its usual Wifi source