Xbox one video issue

Discus and support Xbox one video issue in XBoX on Consoles to solve the problem; I have an Xbox one that only works on 1 tv. This happened after an apparent power surge. The Xbox has been tested on several different screens. From a... Discussion in 'XBoX on Consoles' started by Jonmr1, Feb 24, 2023.

  1. Jonmr1
    Jonmr1 Guest

    Xbox one video issue


    I have an Xbox one that only works on 1 tv.

    This happened after an apparent power surge. The Xbox has been tested on several different screens. From a 12 year old Samsung Plasma to a new TCL QLED. It will only work with the TV that it was connected to during the surge.

    I'm stumped.

    Any ideas?

    Video Card?

    Thanks.

    :)
     
    Jonmr1, Feb 24, 2023
    #1
  2. DJ SANDSTORM407 Win User

    Xbox One video issue

    Does anyone on here know if you can add your debit card on the X1 through the add credit card option ?
  3. Merlin4421 Win User

    Xbox One video issue

    I think x1 is having video issues in general. Hulu and Netflix is almost unwatchable. Thinking of rehooking the 360 back up till they fix it. Maybe a codec issue? I dunno I'm not great with tech.
  4. CMUchippewa Win User

    Video Issues with Xbox One

    It seems like a faulty Xbox. I would highly suggest trying to return the console to where you bought it as soon as you can. If they don't accept it back, the next best thing is to file a repair request at support.xbox.com . I know this can be frustrating
    since you just bought it and it is broken already, but once you get a console that actually works, the console is amazing!
  5. BobMcFly247 Win User

    Xbox One video issues

    1. If not already tested, please try to use a different input on your TV and check out if the problem persist.If possible you may also try a different TV.

    2. If still not fixed try to reset your one back to factory settings.

    If even a factory resets fails, then there is unfortunaltey no other way then sending your console in to ave it serviced. If so, please start a service order at:
    http://myservice.xbox.com or by phone.
  6. greenlawnGAMER Win User

    Xbox One video issues

    I have been having it happen to me too. Has happened during games, tv, movie and home screen. No fix to report though. Having replacement xbox sent for this problem and the disc read error.
Thema:

Xbox one video issue

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