xbox one very slow download speed

Discus and support xbox one very slow download speed in XBoX on Consoles to solve the problem; I believe ever since the latest update I'm encountering the same thing. I have an original xbox one (not S) and when I run network stats I show 60MB... Discussion in 'XBoX on Consoles' started by azstang95, Aug 21, 2016.

  1. azstang95
    azstang95 Guest

    xbox one very slow download speed


    I believe ever since the latest update I'm encountering the same thing. I have an original xbox one (not S) and when I run network stats I show 60MB down 7MB up 58ms latency 0% packet loss. When I try to download something I get between 800kbps and 5Mbps
    for a download speed. Sometimes it even goes to 0 and sits there. I was also getting kicked out of rocket league while playing. I have a PS4, xbox 360 and PS3 all hooked up to the same port on my router with a switch and none of them have any issues at
    all. I get around 50Mbps down on those and always did on the xbox one prior to noticing a few days ago. I've tried direct cable to my modem as well as router and switched to wireless and I still get the slow speeds. Every once in a while I'm able to get
    it to work correctly getting around 50Mbps down by doing various resets on the equipment but if I reboot the xbox one it goes right back down to the super slow. I ordered a new xbox one thinking it's the console, but the new one does the same thing. I've
    read one other person on the forums that's having the same issue as me, but it doesn't appear to be widespread. The console is practically useless at this point.

    :)
     
    azstang95, Aug 21, 2016
    #1
  2. xbox one very slow download speeds

    I'm having the exact same issue as well!
     
    Zz Zabba Doo zZ, Aug 21, 2016
    #2
  3. azstang95
    azstang95 Guest
    xbox one very slow download speeds

    I had someone bring their Xbox one to my house this weekend and it does the same thing but is working fine at their house. So it's not the console itself. His also had the same firmware as mine do I don't believe that's the issue either. Something doesn't
    make sense. I've eliminated my network entirely. The last thing for me to try is to bring my console to someone else's house. I believe it will be fine. I'm now starting to think it's a routing issue. But we have other people on different ISPs with the same
    issue as well as me tethering my phone using ATT's LTE network doing the same thing. On occasion I am able to get normal speeds of around 50mb down but it eventually drops down or if I reboot the system it goes slow again. I've already bought a new modem,
    eliminated all wiring and my router. This is very frustrating as if I buy a game and it needs an update it's pretty much useless. Can we get some answers from Microsoft on this?
     
    azstang95, Aug 21, 2016
    #3
  4. xbox one very slow download speed

    ISirProdigy007, Aug 21, 2016
    #4
  5. azstang95
    azstang95 Guest
    thanks, everything on that page has been tried.
     
    azstang95, Aug 21, 2016
    #5
  6. ISirProdigy007, Aug 21, 2016
    #6
  7. azstang95
    azstang95 Guest
    No I'm not in the preview program
     
    azstang95, Aug 21, 2016
    #7
  8. xbox one very slow download speed

    ok, just making sure.

    how many devices are connected at once?
     
    ISirProdigy007, Aug 21, 2016
    #8
  9. azstang95
    azstang95 Guest
    6 on one switch but only the xbox one is experiencing the issue
     
    azstang95, Aug 21, 2016
    #9
  10. azstang95
    azstang95 Guest
    Brought a brand new modem and still have the same issue.
     
    azstang95, Aug 21, 2016
    #10
  11. azstang95
    azstang95 Guest
    After countless calls and chats with microsoft it appears they finally resolved their server side issue as my speeds are back to normal.
     
    azstang95, Oct 31, 2018
    #11
  12. Zz Zabba Doo zZ Win User

    xbox one very slow download speeds

    I'm having the exact same issue as well!
  13. azstang95 Win User

    xbox one very slow download speeds

    I had someone bring their Xbox one to my house this weekend and it does the same thing but is working fine at their house. So it's not the console itself. His also had the same firmware as mine do I don't believe that's the issue either. Something doesn't
    make sense. I've eliminated my network entirely. The last thing for me to try is to bring my console to someone else's house. I believe it will be fine. I'm now starting to think it's a routing issue. But we have other people on different ISPs with the same
    issue as well as me tethering my phone using ATT's LTE network doing the same thing. On occasion I am able to get normal speeds of around 50mb down but it eventually drops down or if I reboot the system it goes slow again. I've already bought a new modem,
    eliminated all wiring and my router. This is very frustrating as if I buy a game and it needs an update it's pretty much useless. Can we get some answers from Microsoft on this?
  14. azstang95 Win User

    xbox one very slow download speeds

    Thanks sutty wutty. We need to get them to fix this especially since it just started happening for no rhyme or reason. My 360 seems to be fine so it's just strange how it's happening for some and not others. It's ridiculous. Microsoft just wants to blame
    it on my equipment which it's not. They haven't tried to help other than the standard BS like that article that was posted. Maybe they're too busy working on the new console they want you to buy next year.
  15. SammyVS Win User

    Very slow download speeds on Xbox one

    It was a pleasure, mate. Take care!
  16. OJ361 Win User

    xbox one very slow download speeds

    I'm also having the same problem . We have 3 Xbox ones in our home and all 3 experience the same issue .

    Download Speed: 160.17Mbps

    Upload speed: 12.22Mbps

    Latency: 71ms

    Packet Loss: 0%

    Wired

    Modem: AC1900 wifi cable modem router

    Model: C7000

    My problems are the same as azstang95. Just started after the update and no other devices on the networks are affected. Phones , PC's and PS4 have zero issues and download at 100Mbps +

    Having this issue now, starting June 2017; currently 21/6/2017.

    Was completely FINE until the last couple of weeks where my speeds are around/under 2Mb/s when usually around 7Mb/s; or they fluctuate wildly between 0 b/s to 4Mb/s

    Everything else on the network works FINE too. And yes, I have isolated to just having Xbox the only thing on to download; Yes, I have Power Cycled / Restarted / Hard Restart;

    Yes, I have tried static IP or Google DNS; Open DNS; etc combos of static/ auto IP with DNS;

    It was completely fine, and then around the release of the last OS update, it just broke down.

    And trying to run any game without the lengthy process of pausing each download results in
    0x8027025a error - app took too long to open.

    Infuriating!

    Im having the exact same problem as you
    Im having the same issues, Xbox is not getting my full speed of my isp when everything else in my household is. When I try playing online I get very bad lag spikes and sometimes get disconnect from servers. Did every troubleshooting possible with my Internet,
    router's, and Xbox but still get the same issue. I to believe it might be with one of the updates that came out this year, but only affected a handfull of people and not all witch is why MS is not seeing the problem we are having. I just want to play my game's!
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xbox one very slow download speed

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