Xbox one update broke my xbox

the mega millions that broke my xbox this update broke my connectivity to live so the update is pointless now...

Well since the update it's telling me I haven't a gold membership... and the new layout is pretty bad imo.

OP, Which offline update did you download?

https://support.xbox.com/en-US/xbox-one/console/system-updates-solution

These are discussion forums.

None of the 10 or so people who visit them regularly can do anything but post you a link of somewhere else to go.

I don't keep links on file so I don't have any to give.

Personally I'm amazed a hard reset didn't work because going by what I've seen on these forums, it seems it fixes every known issue period. It's pretty much the only advice I've ever seen anyways...

Guys, I'm back up and running!

I performed a console reset, leaving the games intact.

To do this, go to Settings, All Settings, System, Console Info & Updates, Reset console, and finally select Reset and keep my games and apps.

When I did mine, my Xbox went to a black screen, and I let it sit there for a while, maybe 20 minutes or so. I removed the power, gave it 30 secs, and plugged it back in. The console restarted, and I had to enter all of my info (location, time, etc.), like
when you first turn it on.

Once it was back up, the first thing I noticed was that the "sluggishness" was gone. I ran a game from disc, one from the hdd, and an app. All are working now!!

Hope this works for you, too!!