XBox One unable to sign in

as for the sign in issues, there was an issue on Friday 4 April affecting all xbox one users. This should now be fixed. If you are still having sign in issues try these fixes:

support.xbox.com/.../unable-to-connect-solution

xbox.com/status shows issues with sign in services on xbox one.

Problem is that it won't even sign in locally so i'm unable to play offline!!

Deleting the profile and signing in again fixed it. I tried that while waiting for a reply.

Thank you both for your help!

Hey Durbin,

Sorry to hear that, let's get you into Red Dead asap! If you haven't already, we suggest you perform a

power cycle by doing the following:

1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
   
2. Unplug the console's power cable. Wait 10 seconds.
   Important Be sure to wait 10 seconds. This step resets the power supply.
   
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn on the Xbox One.
   

Let us know how it goes!

Thanks for the replies. I have always used the same email address.

I removed the account as per link /advice I go to add account and enter microsoft email as it says to then next step is to create account NOT enter password.

If i try to add account and use email address get error saying email already in use, so the account is there think i am missing a basic step somewhere, which one it is am not sure.

The only thing i have done is change gamertag (for free).

The emails (my own & microsoft one i had to create) have been the same as has the password.