Xbox one unable to load apps and games after accessing store

DavidStewart6 · May 7, 2020

Hi

I've had an annoying problem for several months on my xbox one (the original console), after accessing the store I cannot load apps or games, also updates and downloads stop and won't install, every time I reboot everything works till I access the store
again.

I had to replace the HDD last year after a failure so upgraded to a 1TB SSD for the internal drive, I also have external storage connected.

This all started immediately after a console update a few months back.

I have reset my console several times but this has not helped.

What is the fix for this?

:)

Onyx Is Here

Sorry to hear it. I'm afraid that the issue may stem from your self repair. As you removed and added a new drive (which is against the ToU of Live) no one can help. I'm sorry but you'd need to get a new console

DavidStewart6

Thanks, I don't think it's a ToU issue as I can still use the store to buy and install apps and games, just it only downloads after a restart, it also doesn't seem to impact xbox live. If a game is already running when I access the store it will continue
to run including Xbox live features.

Kimmy_24

Still unable to access the MS store app?

trouser66

Once you find what you need, just click on the app, then click the Get button. However, some Windows 10 users have recently
reported getting the error code 0x00000193 on the Microsoft Store. Because of this, Microsoft Store fails
to load and users are unable to access the app.

Fuzzin

This seemed to have signed me into the Xbox beta app after reinstalling it. However I am unable to access the store as it still gives me the message "sorry, partner! Looks like you're stuck in No Man's Land! Try restarting the app to fix it."

Thanks for your help!

Xbox one unable to load apps and games after accessing store