Xbox One turns on, then immediately turns off.

Bpenafiel · Sep 27, 2020

The Xbox turns on, then immediately turns off. I've used different wall outlets. I've done a range of things from dusting it, to using a blow dryer which apparently is supposed to work. The only thing I have plugged in is the power cable. I've tried holding
it along with the disc button, and pressing it, then pressing it again and holding it. The power supply light changes color for a split second, just for it to change back to orange. I've looked on past forums, threads, youtube, nothing works. Lastly, my warranty
is expired, so I can't send it in. Any suggestions?

:)

CaptBeardedClam

I've had the same problem. Mine started a few weeks ago. Mine happened around the time of a bad lightning storm, and I had everything plugged into the surge protector, but was useless.

I try to do a hard reset and when I first try turning it on, nothing happens. Then after a few button pushes, I get the light on and it shuts off. Then after a few more, I even get the fan going and then it shuts off. Never get the Xbox screen.

I have also tried all the options and replaced the power cord because some mentioned the 7a cord that came with it originally wasn't enough power. Nothing. I am considering trying to replace the power supply or motherboard, but don't know if its worth spending
$60-80 for a part and then it not work, especially when the new system is out soon.

I was hoping there would be more people on these forums posting this issue, but doesn't seem that way.

LadyDeathtrip

My pleasure and hope to see you online and back up and running sooner than later.

Bpenafiel

Thank you for your help

LadyDeathtrip

If none of those steps worked I would recommend opening a warranty check and possible service repair. But first before doing so, try as another troubleshooting step moving the console to a different room/tv and use a new HDMI cable if available to see if
it responds as it almost sounds related to detection by television input but could also be motherboard related and need service. Here is the service link for you and hopefully they can further help if the changing tvs test doesn't help you.

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

Dereliictus

At this point, I'm not sure. What I suggested worked for me. So I'm not really sure, If you have an active warranty you can try to use that to get a new system. Besides that I suggest you contact xbox support directly. I'm sorry I couldn't give you a direct
solution.

Xbox One turns on, then immediately turns off.