Xbox One turns off when I'm using youtube

Discus and support Xbox One turns off when I'm using youtube in XBoX on Consoles to solve the problem; my xbox one turns off when I'm using youtube. Not always, but sometimes turns off. 579e83f8-f08a-44ce-8496-d86dd09d28ae Discussion in 'XBoX on Consoles' started by Zurba, Mar 25, 2014.

  1. Zurba
    Zurba Guest

    Xbox One turns off when I'm using youtube


    my xbox one turns off when I'm using youtube. Not always, but sometimes turns off.

    :)
     
    Zurba, Mar 25, 2014
    #1
  2. Misses Quinzel
    Misses Quinzel Guest
    Xbox One turns off using Netflix/Youtube

    Hey there, S3ABASS! Looks like Onyx is helping you with this issue over in
    this thread you posted. To make sure we don't ask you to do things you've already done, we're going to continue troubleshooting there. Thanks for your understanding! Xbox One turns off when I'm using youtube :)
     
    Misses Quinzel, Mar 25, 2014
    #2
  3. S3ABASS592
    S3ABASS592 Guest
    Xbox One turns off using Netflix/Youtube

    Recently after updating my console from the November update, my console will shut itself off about 2-3 minutes into any Netflix show or Youtube video. I have called Xbox and they told me to some type of storage on my console, I've done a hard reset on it,
    and have reinstalled the app. It still does the same thing. Anyone else having this issue? If you did, did you find a solution???
     
    S3ABASS592, Mar 25, 2014
    #3
  4. DoorlessLion439 Win User

    How to turn off the controller

    So pressing and holding the guide button for 6 seconds till the controller turns off isn't an official method of turning it off without selecting Turn off the controller from the options i hope it's not a hack or glitch here's a video on YouTube on what
    I'm referring to
    Watch "How to turn off a wireless Xbox One gamepad" on YouTube

    https://youtu.be/_-3Cj-Yhq94

    Watch "Turning off Xbox One Controller from the Controller" on YouTube

    https://youtu.be/7olVH0Er9oc

    These are the only two videos on YouTube I'm not sure if these ways are official or glitches or hacks whatever lol i just saw them and asked
  5. Misses Quinzel Win User

    Xbox One turns off using Netflix/Youtube

    Hey there, S3ABASS! Looks like Onyx is helping you with this issue over in
    this thread you posted. To make sure we don't ask you to do things you've already done, we're going to continue troubleshooting there. Thanks for your understanding! :)
  6. Zero420override Win User

    Xbox one

    If I understand what you're saying your Xbox works fine when you watch YouTube but when you switch to playing a game it shuts off? I found a link that should be able to help you with that issue. Here

    Xbox console turns off unexpectedly
  7. XBF Chris J Win User

    Xbox one S turns off

    Hey Links,

    Thank you for bringing this to our attention. Does this happen when switching from games to any app, or just youtube?

    This link should help you out with some troubleshooting :
    Troubleshoot Xbox One unexpectedly turning off

    Hope this helps and let us know the results!
  8. Dark Wolve 007 Win User

    Slow UI and Random Shut Downs

    Just tried to use Youtube twice just now and the xbox one just completely turns itself off with the preview program that came out a few days ago.
Thema:

Xbox One turns off when I'm using youtube

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