Xbox One turns off Unexpectedly (When running a game)

Hi there,

My Xbox One has been turning off after running any game since today.

So I'll tell you what exactly happened, I was playing BF4 on it yesterday for around 3 hrs continuously with a
3rd party power brick since I am not in the States and I think the power brick got overheated so I quickly unplugged it from the socket directly and the orange light lit up on that
power brick. I left it to cool down for around 30 mins and plugged it in the socket again (it seemed to be working fine but keep in mind i didn't turn on my xbox after that). And one more thing, when I turn on my power brick it usually displays a orange light
before turning on my xbox.

However when I started it today, the power brick lit green light from the start and when I tried to play ANY game like Battflefield 4 or Killer Instinct it just turned off itself without any message. It happens just when I try to play any game otherwise
it works just fine.

So is this because of the power brick ? Or my xbox is faulty ?

Any help will be appreciated.

:)

 

Xbox One turns off Unexpectedly (When running a game)

Hello everyone,

Before you send your console in for service, I ask because every time I start a game, the console will turn off and not to any message and the power adapter light turns orange.

I've tried everything, reset cache memory , factory reset, rebuilt to make the current cycle and the console attached to the socket directly to the wall.

You know you help me?

thanks

 

Why my xbox one turns off by itself?

Skulltree696,

When you say "...different solution over the solutions I found on microsoft support" are you referring to the steps outlined in "Troubleshoot Xbox One
unexpectedly turning off" ?

support.xbox.com/en-US/xbox-one/console/console-turns-off-unexpectedly

SA

 

Can anyone tell me if my Power brick is faulty or is it otherwise ?

 

If anyone can answer to this, I would really appreciate that.