Xbox One turns off Unexpectedly (When running a game)

Hello everyone,

Before you send your console in for service, I ask because every time I start a game, the console will turn off and not to any message and the power adapter light turns orange.

I've tried everything, reset cache memory , factory reset, rebuilt to make the current cycle and the console attached to the socket directly to the wall.

You know you help me?

thanks

:)

 

Xbox One turns off Unexpectedly (When running a game)

Can anyone tell me if my Power brick is faulty or is it otherwise ?

 

Xbox One turns off Unexpectedly (When running a game)

Hi there,

My Xbox One has been turning off after running any game since today.

So I'll tell you what exactly happened, I was playing BF4 on it yesterday for around 3 hrs continuously with a
3rd party power brick since I am not in the States and I think the power brick got overheated so I quickly unplugged it from the socket directly and the orange light lit up on that
power brick. I left it to cool down for around 30 mins and plugged it in the socket again (it seemed to be working fine but keep in mind i didn't turn on my xbox after that). And one more thing, when I turn on my power brick it usually displays a orange light
before turning on my xbox.

However when I started it today, the power brick lit green light from the start and when I tried to play ANY game like Battflefield 4 or Killer Instinct it just turned off itself without any message. It happens just when I try to play any game otherwise
it works just fine.

So is this because of the power brick ? Or my xbox is faulty ?

Any help will be appreciated.