Xbox one turns off during intial setup when trying to connect internet

Discus and support Xbox one turns off during intial setup when trying to connect internet in XBoX on Consoles to solve the problem; every time I enter password for wifi the Xbox turns off and restarts. What to do?o f40e34b1-0b3c-418f-89e6-a5ef3e349d15 Discussion in 'XBoX on Consoles' started by mfimhi-[xboxvenue], Jan 29, 2017.

  1. Xbox one turns off during intial setup when trying to connect internet


    every time I enter password for wifi the Xbox turns off and restarts. What to do?o

    :)
     
    mfimhi-[xboxvenue], Jan 29, 2017
    #1
  2. Experiencing lag when playing?

    What's your internet connection speed? Are other devices connected to the internet aside from Xbox? I guess the problem lies with the internet connection. Do a test at speedtest.net. In case the speed is okay try to see if the other devices are eating up your internet speed by turning them off and focus on Xbox One.
     
    Fullmetalpanic009, Jan 29, 2017
    #2
  3. marthyrocks
    marthyrocks Guest
    Can't get smartglass to connect

    You can try turning off then turning on your router connection. You can also restart both the Xbox One and the iPad. Sometimes, the app might not sync with the Xbox One, so you'll have to restart them. If you have a different internet connection, try using that as well.
     
    marthyrocks, Jan 29, 2017
    #3
  4. OpticRJames Win User

    Xbox Series X update trouble with brand new console

    I see. Please try setting up a mobile hotspot connection using your phone, then during the initial setup procedure when prompted to connect to the Internet. Connect the console to the mobile hotspot connection. Try updating your console after that and see if it works.
  5. Terry Thompson3 Win User

    Hi there

    Thanks for the reply

    Does this imply that

    I am able to setup initial remote play with an internet connection and then turn off my internet connection after it has been setup so I can stream locally through my network?
  6. PyRoMaNiAc 619 Win User

    Start free trial

    im already past the intial setup if i make one now will it still work
  7. ii ethusiasm ii Win User

    Cannot connect to LIVE

    sorry forgot to mention, the xbox also doesnt connect to the internet through the router often, i keep having to either turn off then turn on the router, or restore to factory defaults just to get it connecting to the internet again, then it still fails
    at the final hurdle when trying to connect to live itself
  8. StuartATrueRed Win User

    Did i get console banned?

    If your console is banned, a message would show on your console when you connect to Xbox live, that the console is banned. If you are not getting that, then you probably have a connection issue with your Xbox or your internet. Try turning off your internet,
    and your Xbox, and turn them on again, hopefully you will now be able to connect.
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Xbox one turns off during intial setup when trying to connect internet

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