Xbox One Turns itself on

Jesse MNJ TECH · Feb 25, 2017

this just started happening recently. I hear my Xbox turn on while I'm asleep.

Sometimes I get up and turn it off but it will just be back on again in the morning when I wake up.

It's not plugged into a power strip or surge protector and I've changed Wall outlets and it still happens. Cortana is off and power save mode is on.

I wiped the power button clean yesterday but that's not it.

Any help is appreciated.

:)

Migaru · Feb 25, 2017

Xbox One turns itself on.

My Xbox One will not stay turned off. I do not have the Kinect plugged in so there's no issue of the Xbox 'hearing' anything. When I have my Xbox One in Energy Saving mode and I turn it off, it turns itself back on. When I have my Xbox One on Instant On
mode and I turn it off, it turns itself back on with a disc read error message:

"Sorry, we can't play this disc. Try an Xbox One game, a music CD, or a movie on Blu-Ray or DVD." Even though I have not put in any disc into the Xbox One.

Mister Mascot · Feb 25, 2017

Xbox One turns itself on

Hey there,

It's possible the console is performing an update or downloading an update which is why it's turned on, is your console set to Instant On more or Energy Saving mode?

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Miss Bijoux · Feb 28, 2017

Hey there!

Hmm. Let's try a couple different things. First, is it possible that someone is turning on your console via the Xbox App by any chance? You can disable the ability to connect to your Xbox console using the Xbox App in your console's settings. Open up the
Settings sidebar, scroll down to Preferences, then check
Xbox App Connections and choose the option that best suits you.

If that's not the issue, is there something else in your room that could be giving off some IR interference maybe?

Also, double check that your console is in energy-saver mode and not instant on. You may want to consider toggling that setting to instant on, saving it,

power cycling your console, then changing it back just to be sure it sticks.

Keep us posted!

REK 1

try to clean the front panel - power and eject areas with damp soft tissue, also make sure it is not close to things that can cause interference, like if console is next cell phone , house phone, audio receiver, etc, make sure it has some distance between
console and other electronics. Also maybe move console and see if the same thing happens. ,

Mister Cizl

Hey ImWatchinYou69! Is the console plugged directly in to a wall outlet? Are you using Energy-Saver mode or Instant-On? When the console turns on, do you hear the chime from the console as well? Post back and let us know!

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Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

Mister Mascot

Hey there leogaboardi,

That's an interesting problem for sure. Is your console in Instant On mode or Energy Saving mode? It's possible the console is downloading updates so it appears to be on. Is this an Xbox One S console or an original Xbox One console?

Luke Nite

My xbox one also turns on at seemingly random times. It did it this morning while I was still in bed and last night while I was on a different floor of the house. No schedule that I can tell. Two changes that happened recently the fall update and I changed
to energy saving setting.

Paraffin Alien

Yep, definitely sounds like a stray signal from something else.

There are now that many devices that have remote control or use wireless signals that it`s entirely possible for one to cause interference with another.

Xbox One Turns itself on