Xbox One Turning self off

DarkEye1373 · Jul 14, 2014

Every time I insert or remove a disc from my XBone it turns itself off like I hit the power button, if I unplug the power cord for a few minutes that seems to fix it, but later it always starts again, even if I have just turned it on from sleep mode, I tried
Google but cant find any info anywhere. Does anyone have an idea how to fix this because I have only had it since march.

:)

Kenny H. · Jul 14, 2014

turning self off

Hey there. If you've gone through all of the steps here:
support.xbox.com/.../console-turns-off-unexpectedly you may need a repair. Make sure you run through the Troubleshoot your Power Supply thoroughly, and make sure your console is plugged directly into the wall, not a power strip.

If you still can't get it working, you can set up a repair at
http://myservice.xbox.com

FastenedToast58 · Jul 14, 2014

turning self off

Hi my xbox one turns on then shuts down within 2 seconds I've tried everything to get it back in working order but nothing works and I've seen online its a common problem so need help thanks.

MaximumExtreme · Jul 15, 2014

Hi! Try doing a hard reset by holding the power button on the front of the console until it turns off then unplug from the outlet for 30 sec then plug it back in and back on and see if the problem is fixed. Hopefully it is. Hope this helps.

MaximumExtreme

Hi! Try doing a hard reset by holding the power button on the front of the console until it turns off then unplug from the outlet for 30 sec then plug it back in and back on and see if the problem is fixed. Hopefully it is. Hope this helps.

Dopest Elite

I just sent a msg I hope that helps.

CostacX

Here are some other threads involving similar issues, I think we're narrowing the problem down to specific microsoft accounts (ones which were actively signed in while updating to NXOE), but so far I have found no surefire solutions.

forums.xbox.com/.../2087880.aspx

forums.xbox.com/.../2087844.aspx

BrianHarris291

Some power strips have that master on/ off port I would not plug into those plugs. Don't plug Xbox into home theater system plug or cable box plug. Also change the toggle in the power on settings in Xbox. I had quirky problems using toggle mode. Pick on
or off if possible or do nothing. I have a friend who had similar problem with old theatre system because it was slow to load the video signal when powering up. So Xbox wouldn't see re tv signal and thought the tv was off and it would shut down. Especially
when you have the auto off function enabled in Xbox.

Kenny H.

Hey there. If you've gone through all of the steps here:
support.xbox.com/.../console-turns-off-unexpectedly you may need a repair. Make sure you run through the Troubleshoot your Power Supply thoroughly, and make sure your console is plugged directly into the wall, not a power strip.

If you still can't get it working, you can set up a repair at
http://myservice.xbox.com

Xbox One Turning self off